[level 2 account suddenly de-ranked with order in queue]

6 hours ago, donnovan86 said:

That might be connected to a private review from the customer, hence the reason why they pushed you back in search 

But why it deranked all of the gigs, if that was the case it should only happen with that specific gig, and not the whole account. I had almost 5 gigs ranking on same keyword at 1st page... Even the lower rating gig was totally different keyword ranked. 

[level 2 account suddenly de-ranked with order in queue]

2 hours ago, dev_moon said:

Did you get a bad review recently? Or did you cancel an order recently? Also, Fiverr asks for a private review from the buyer after your order is completed. That private review also plays an important role in your gig rank.

There is also a concept of "Gig Rotation" on Fiverr. I don't know exactly how it works, but its purpose is to give equal chance to all the sellers, by featuring their gigs on the first page on a rotation basis.

If you are doing everything right, then you don't need to do anything out of the way, just do your best and be professional, and your gigs will rank again.

Best of luck 🙂

Yes. 4 days back received a 3.7 ⭐... But my overall orders are around 900 completed. And more than 600 are 5 ⭐ rated.. only 1% or even less are less than 5, why it does affect so badly with just one bad review, it really sucks.... 

[level 2 account suddenly de-ranked with order in queue]

level 2 seller account suddenly de-ranked, impressions are dropping and i see none of my gig on first page for certain keywords as they were before, even i could not find any of my gig up to 10 pages.

even i have a few orders running. also promoted gig option is active.

i have 99% reviews in max score. what could possibly go wrong, not a single gig is appearing in search results. can somebody guide?