[What would be your first words to the buyer other than greetings or "How can I help you?"]

I always reply the same

"Hi - very nice to meet you and thank you for reaching out"

I think it is a very simple approach with which I try to be polite with a person I have just met and then I like showing gratitude for the interest of the client towards my services

After that, I directly dive into asking more details about the requirements of the task the client is asking me to do

[How to Use Social Media to Promote Your Freelance Business]

I once tried advertising my gigs within Facebook groups, but soon found that it was filled with scams. I also tried doing the same within Twitter. While it did not directly help me increase the number of orders, I did discover it has potential as a platform for connecting with fellow freelancers who have already succeeded and who can provide you with tips. I liked that about Twitter as it offers a space to grow a community with other people who share similar goals or interests.

Other than that, I am a bit skeptical about the efficacy of promoting gigs on social media. In my view, quality clients (such as Fiverr Select Buyers or Enterprise Clients) are normally already acquainted with Fiverr platform. So why would you go outside Fiverr to advertise your gigs? While there is a chance of attracting new quality clients unfamiliar with Fiverr, there is an equal risk of inviting in scammers.

[Gig impression is very low]

Do not worry too much about impressions. What matters is making sure you show up when someone searches for the services you offer, even if you end up on the last page of search results, and also make sure your gigs look as good as possible.

Think about it. Would you be satisfied with 1K, 2K, or even more impressions but zero orders?

[Buyer placed order without discussion]

Hi – you are quite right. It is definitely a concern, especially given how the new Fiverr Level System impacts profiles when an order is canceled.

I usually add a disclaimer at the top of each gig description. Something like this:
** BEFORE PLACING AN ORDER, PLEASE CONTACT ME TO DISCUSS YOUR REQUIREMENTS **

Granted this does not prevent those who may skip reading the gig description and then place an order, but at least you are trying your very best to avoid it.

Also, if you offer reasonable prices (rather than basic $5 packages) that can help attract quality clients who carefully read the service descriptions and understand what they are actually purchasing.

[VERIFICATION MAX LIMIT REACHED]

They probably believe their participation in the forum is directly related to the number of orders they will get in Fiverr

[Should we enable auto reply or not?]

I aim to respond to messages within 1 to 2 hours

If it is my daytime, I try to reply promptly. At the very least, I acknowledge messages with a quick note like, "Message received, I'm currently away from my computer but will respond more fully soon"

In general, I believe having good ratings and a reasonable number of completed orders is what clients care about most, rather than the average response time displayed on your profile. So generally speaking, I would say try not to obsess too much about this, and more about keeping your gigs looking attractive / professional and performing good when you have ongoing orders

[Gigs are ranked but not getting impressions, Reason?]

To be honest, I would not stress too much about impressions

What counts to me are clicks. In my opinion, they are a good indicator about interest in your services or gigs. I do not pay a lot of attention to my stats anymore, but when I check from time to time, I focus on comparing the clicks over the past 7, 15, 30, and 90 days

Also, check whether your gig appears in the Buyer’s view as in to make sure you appear in the searches you should. If you do not, that would be worrying

[Thanking message to Logo maker buyer]

I would say as long as your message focuses only on thanking the client, you should be fine. However, if your message subtly encourages the client to hire additional services of yours, be cautious as this may be considered spamming or a violation of Fiverr's rules

[Suggest me the gig......]

Hello Imran

Nice to meet you and I wish you the best of luck moving forward

Regarding your gigs, I find them visually attractive, and I like your profile description. It is concise and straight-to-the-point

A few suggestions to improve your gigs:

1) I am sure you have used AI to create your gig descriptions. I can tell this because I did the same once for a few of my own gigs! It is very easy to tell with phrases like this 'Looking for a seasoned social media manager to optimize your Facebook ads for increased sales and brand visibility? Look no further!'. I have seen the adjective 'seasoned' generated by ChatGPT multiple times, and ChatGPT always generates that initial question to draw someone's attention or the 'Look no further' expression. While there is nothing wrong with using AI for refining your writing, I would say buyers value more authenticity than pretending to be someone you are not. I think this is a general rule that applies not only in the freelancing business but in life in general (my opinion). I would advice you to do the following. Keep using ChatGPT but instead indicate something like this in the ChatGPT prompt: "please refine my text in terms of grammar and vocabulary, but stick to my writing style". This way you will get a polished text with fixed grammar or vocabulary improvements, while preserving your own style. That is what I always do, even when I communicate with my clients. This will give you a professional touch and you remain true to yourself

2) Consider adding a video with your voice describing your services. This adds a personal touch and reassures clients that there's a genuine person behind the profile, rather than a bot or someone with a false identity

3) Regarding pricing, you may want to consider your rates, especially as a new seller without reviews. Lowering your prices initially, gaining reviews, and gradually increasing rates could be a possible approach. If I were a client myself, I would probably not pick you as you don't have any reviews yet, and I would look for somone cheaper than you. That is what we all tend to do, right? Also, researching the pricing of other new or level 1 sellers within your niche could be helpful and give you insights

4) Consider taking some Fiverr tests to validate your skills

5) Be patient and, if possible, diversify your income sources. Doing so you will gain leverage when negotiating prices with clients. This allows you to stand firm on your offering price, knowing that you're not only dependent on Fiverr

Wishing you the best of luck again!

Cheers

Andrés

[Gig Impressions]

My personal opinion - and I could be wrong - is clients who normally every freelancer would like to attract, those clients who happily pay for your work without haggling over prices are those who are already familiar with platforms like Fiverr, such as Fiverr Select buyers. So, my point is why go searching for clients outside the platform when potentially top ones are already on it?

I'm not suggesting that promoting your gigs on social media won't impact your gig traffic positively, but you have to be cautious about the sites where you choose to share them. I also tried posting my gigs on Facebook, for example, and quickly realized it became a magnet for scammers most of the times

[I don’t think Fiverr is for me]

On 11/20/2023 at 1:37 PM, yeasinnewaj said:

It has been almost 2 months that I have not received a single order or knock from any of the buyers despite creating my fiverr gigs professionally. 

 

I really don’t have any idea what next I will be doing to get my first order or whatsover. I have spent atleast 20 hours a day in this platform but still didn’t get any orders. 

It is really frustrating and heartbreaking for me to go through the toughest times of my life like this. 

Also, there is no option to request buyers for work like before. Fiverr shouldn’t have removed the option of it. The option was beneficial for new commers like us but now, there’s no option. 

 

Only the top rated, level 1/2 sellers are getting orders and we as a new seller are being neglected. 

 

Really disappointing and depressing. 

During periods when client orders are slow, I engage in the following activities:

• Read the forum (Casual Conversations, Tips for Sellers, Stories, etc) - I've come across threads that inspired me or gave me ideas to refine my gigs and enhance my profile. Also, you find a lot of wisdom and stories from people who already succeeded here, so read them carefully.
• Refine your gigs - check if the description is good / engaging enough, check if your pricing / package strategy is good or smart enough.
• Do market research - search services like the ones you offer and filter by Level 1 or Level 2 Sellers and compare their gig descriptions or package offers to yours. You probably can't compare to a Level 1 or Level 2 sellers (neither I can, I am also New Seller), but for sure you will learn something from them.

Also, it's important to consider your personal circumstances. In my case, as a New Seller, I've realized that relying only on Fiverr for income isn't currently an option for now, I wish it were and it is actually my go-to! But it is not a reality at the moment. Until that happens, I am working part-time in another job. My advice is to keep Fiverr active but explore other opportunities in parallel. Striking a balance and diversifying income sources will give you stability until the day comes when Fiverr alone can sustain you, if that is what you want, of course.

[My Favorite Responses When a Buyer says "You're Too Expensive"]

Very interesting thread! When do you think it is best to start increasing your prices or changing your pricing strategy? As a starting freelancer, I am waiting until I reach Level 1 Seller, but I am not sure if this is the right thing to do. My train of thought is that if I become a Level 1 Seller, I logically won't be a New Seller anymore; hence, the raise in prices is justified because of my proven work experience

[Repeat Business is very important for seller success.]

On 11/5/2023 at 6:55 PM, iamalrakib said:

Awesome, Thanks for sharing your valuable knowledge but please can you suggest some social media names where sharing the gig gets a good response?

In general I see a lot of people in Fiverr forum suggesting Facebook as a place to promote your gigs. In my humble opinion, Facebook has been no good. I joined multiple Facebook Fiverr-related groups but most of them are a scam by offering jobs outside the platform.

Twitter on the other hand is working good for me. I am posting regulary over there and I am easily connecting with other Fiverr freelancers with similar goals to mine. That helps a lot!

[Suggestions or advice to Reach Level 1 Seller?]

Thank you!

I believe though I comply with most of the tips you mentioned. Obviously it is my top priority to deliver on time and to communicate effectively otherwise clients are going to lose any interest in buying any of my gigs. I do have a dedicated Twitter account where I regularly post content, plus I follow groups in Reddit, Quora and regularly read different threads from Fiverr Forum (tried in Facebook groups as well, but they are full of scammers, so I dropped it). Not really sure what you mean by "5. Meet the Minimum Requirements".

Also, what do you think I am missing in my profile - referring to your first point?

[Suggestions or advice to Reach Level 1 Seller?]

Hello everyone,

I wanted to ask for advice. This is my situation. I opened my Fiverr account in January of this year, 2023. I started actively working on attracting clients by March/April, and up to now, my progress has been a total of 7 completed orders amounting to a humble sum of 150 EUR.

I am a computer science engineer offering tech services essentially oriented towards task automation and speeding up certain tasks with programming and data analysis. Right now, I am quite motivated to reach 10 orders, amounting to a total of 400 EUR, which would lead me to become a Level 1 seller.

Here is how my stats look like in terms of impressions and clicks from the past 7 days:

These figures are not amazing, but to me, they are good enough in the sense that, at the very least, I see traffic and interest from potential buyers.

My question to you is: would you give me any advice to reach my goal of becoming a Level 1 Seller? Do you think I am offering my services too cheaply?

I have been reading a lot of threads regarding increasing gig prices here in the forum. What I have read suggests that one should not raise prices until they have recurring job orders. I have not reached this point yet. So my train of thought is to keep prices low until I reach a total of 10 orders (only need 3 more for that), and after that, increase the prices of some of my gigs with more orders to meet the other requirement, the 400 EUR earnings.

Any tips or suggestions would be extremely appreciated.

Kind regards,

Andrés.

[How can I add portfolio to my gig?]

Not sure on the answer, as I am not yet in that situation. Just wanted to congratulate you for having reached that scenario! Well-done, that's amazing.

[Please check my gig and tell me if it is Okay]

My case Facebook has not worked well, I joined several groups but most of them contain members who are scammers, offering jobs outside Fiverr. Twitter is good though, it offers you the possibility to grow a community of like-minded people.

[Organic traffic?]

From my experience in the platform, the "share your gigs in social media" is a quite spread statement, specially in threads of the like "how to increase orders/gig impressions".

Reality for me at least is I have tried my luck by doing this in Facebook and Twitter. Facebook Groups have turned out to be in my experience a total scam. In my opinion, not recommended at all to post anything on Facebook Groups. If you ever get any contacts, they always ask to you do business outside the platform.

I have a better opinion from Twitter because it gives you the option to open yourself to future business pathways by perhaps creating a future community of people who share similar tastes to you or belong to a similar niche to yours, and also you can meet with other freelancers who have a similar goal(s) and that is in my opinion the best way to accelerate your career by surrounding yourself with like-minded people who have already reached the goal you want to achieve.

By reading to other experienced sellers here in the forum, looks like the best advice - rather than promoting yourself in social media - is trying your best to succeed within the platform, getting orders and being profitable for yourself and for the platform, that way the platform will reward you. I am just a newbie here, but I believe that is the way you will start increasing organically. Getting more orders will lead you to moving to the next level of sellers, which will then make yourself question whether you should increase your prices, this will lead you to buyers willing to pay you more because they prefer experienced sellers, etc.

[How I can improve my gig quality and more sales]

I understand your frustration. I think we have all been there - and probably we will remain being there in the future as this business is like a roller coaster of emotions.

What I do in my case when I have very low-peak periods of work is asking myself whether I should refine or improve: 

(1) anything from my gigs - title/description/keywords optimization/addition of video/thumbnails/add more questions to the FAQ section, etc
(2) my Fiverr profile description

If you believe those are fine and you really cannot do anything else to improve them, I then start questioning myself whether my gigs have any value or future projection. For instance, I do have a gig with over 700 impressions (which for me is a lot), 5 clicks, but still no orders yet. Very likely I will soon delete this gig as clearly it is not attracting any buyers. I think those are the things you need to take into account to move yourself to a better position.

Comparing yourself to other successful sellers who are offering similar services is always a good option. By no means I am saying copy their material! I am just saying if someone is offering similar services and they succeeded, try to learn how they reached that level of success by learning from their techniques/marketing strategies.

Overall, if you have work to do in Fiverr, focus on delivering the best top-quality product to your client. If you are going through little-to-no-work periods of time, then focus on both optimizing your gigs and improving your professional skills to become a well-rounded freelancer.

This is just my humble opinion. I am still a New Seller, and have tons of things to learn!

[What’s around the time it takes to get your first order (average)]

As everyone's replying, it depends. My case I provide digital services about task automation / data analysis / data processing given my tech background. It took me between 2 to 3 months to get my first order. If you are starting, make sure you are doing things the proper way and follow the recurring advices from many experienced people here in the forum: proper keyword selection for your gigs, proper titles, proper and clear descriptions, reasonable gig prices, good quality images or videos, etc. Most important thing, in my view, is not losing hope if you are still not getting your 1st order, many times it is a matter of patience.

It is just my humble opinion, I have a long waaaaay to learn myself as well.

[So many issues with this platform, I need help!]

That's correct. It might be weird if you come from Upwork where you can look for jobs you wanna apply to and bid for them. Fiverr is about making yourself look good by creating attractive and useful services (gigs) for the market. It is about optimizing your gigs using all the tools that the platform offers - proper keywords selection, proper showcase of your services by adding images/demo videos, skills validation via tests, etc - I am just a new seller and I am still growing very little by little, but that is my experience for the past 3-4 months. Creating and optimizing your gigs helps you achieve your first order, hopefully your first order gives you your first 5-star review, Fiverr algorithm might then reward you as you keep getting more and more orders and place you on the first pages of a buyer search.

This is just my humble opinion based on my experience, thus far! As I said, I am still a rookie in Fiverr.

[I want to fiverr job]

For starters, it would help to read the links that other more experienced people are kindly sharing with you