[Client got all the screens and canceled after asking for changes one day after the deadline]

3 minutes ago, emmaki said:

You didn't extend the delivery period? One of the very few positive things Fiverr has done lately is changed that so you don't need the buyer's approval (it will automatically accept after 3 days, I think. Won't help if the buyer declines though). 

Anyway, you're on your own. Fiverr won't help you because you were late. You may also notice your success score drop and no new clients because cancellations are the worst thing you can do on Fiverr, especially if it's a one-sided late delivery cancellation. The AI doesn't do subtlety.  Fiverr will then tell you to go promote your gigs on social media to improve and that will be that. As far as Fiverr's concerned, it's your problem, not theirs. If you're lucky, they'll investigate the buyer, but nothing will come of it. The buyer, after all, is still on Fiverr, unlike the 200,000 that have fled the platform in the past year. 

Silver lining? Mmmm, you could buy Seller Plus. It won't help, but it'll give Fiverr more money, and they kinda need money at the moment. Your little cancellation problem isn't helping that, is it now? So buy Seller Plus as an apology. And then go and promote your gig on social media so Fiverr doesn't have to spend all it's hard-earned dollars on marketing when they could be spending it on vials of small children's tears.

Yes, I imagine there's nothing that can be done. 

I asked for an extension, but everything happened very quickly. All in less than a day. The client liked the delivery and I was making the final adjustments. Normally, my clients are always fine with it. This is the first time this has happened. I'll put the UI on marketplaces to get some profit with this. 

I've Seller Plus, I pay the ads, usually it's worth to me, I'm making a good income here, so I hope this doesn't affect me in the long term. 

[Client got all the screens and canceled after asking for changes one day after the deadline]

I've been working with a client who received almost all the work done and with the screens finished, only to decide to cancel the project a few hours after the delivery period expired, even though I explained that we could extend the delivery period.  He asked for a alterations that took some time and usually that's a very normal situation. I had around 60 clients and from my experience, that never become a problem. All my clients understood very well and accepted extension of delivery deadline.

I feel that I have been prejudiced because he had agreed after I had explained it to him.

So, he got all the job done and I lost everything. 

There's something that I can do about it or just accept?

[The Importance of a Seller Intro Video]

Interesting information. I didn't record a video yet. But after reading this, I'll give a try. 

[What is the most important tip you'll give a young new designer?]

Consistency and keep working hard. At some point, it will start to get better.

[How can i get my first order?]

On 10/6/2023 at 8:48 AM, filipdevaere said:

Remember that many buyers who want immediate help from someone online at the time are the most dangerous buyers. These buyers are usually demanding and want a very low price because they know that many online sellers are desperate for a (first) order.

Sellers who have fallen into that trap then return to the forum with their (horror) stories. I avoid these types of buyers because getting into trouble is guaranteed. If a buyer cannot wait a half day until I answer his message, then he can search for another victim, it’s not going to be me.
 

Interesting. I didn't know that. Thanks for share this information.

[How can i get my first order?]

On 10/1/2023 at 8:03 AM, filipdevaere said:

I assume that staying online is not requited to get your orders. Am I right?

Indeed. I think it's not related to algorithm. The only good thing about being online is if someone is specifically looking for who is online. Selected in the filters to shows only who is online. So, it's natural that you've a better chance to someone talk to you in this situation if you're online, or am I wrong? 

[How can i get my first order?]

I started to get more jobs after reach $2k. Since then, I'm getting 10 orders monthly. 

[Finally getting my orders and I decided to make a self presentation.]

Hi guys!

I'd just like to thank Fiverr for this opportunity to work and share my services on this platform. I've been registered there for a long time, but it's only in the last two months that I've finally managed to get involved and it's been a rewarding experience. 

I've already completed more than 20 orders and I feel like this is just the beginning.

For those who are just starting out, don't give up! 

I hope to be able to add knowledge and help everyone in this community.