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maddyfx

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    Update: Changes to the Value For Money question

    in News From the Product Team

    Posted

    On 2/28/2024 at 8:43 PM, Kesha said:

    Following the recent updates to our ratings and reviews system, we want you to know that we value your input and have been working to actively address your questions and concerns. While our analysis has shown that value for money remains stable and is not influenced by pricing or service category, we’ve taken your concerns seriously and have explored alternative approaches to this key question. 

    Through both your feedback and extensive user testing, we've found an alternative question that is just as effective in reflecting client satisfaction. As a result, we've made a change to the Value For Money question that clients see when reviewing their orders.

    Here's what's changing:

    • The question has been refined to "How would you rate the value of this delivery," reflecting our commitment to a more nuanced assessment of your delivery’s value.

    Screenshot2024-02-28at16_52_28.png.6f0b1ce23592761381ce368708418762.png

    • The rating breakdown will also display this change as "Value of delivery." 

    Screenshot2024-02-28at16_52_32.png.2c7ef1e87f02cd103fb40be9908e0add.png

    In addition to these adjustments, our efforts to enhance Fiverr’s ratings & reviews system are ongoing. As previously mentioned, we're currently testing adjustments to the public rating score calculation, which may impact your public rating score in the coming weeks. Here's a recap of why these changes are happening and what they entail:

    • We're adjusting the benchmark to ensure ratings better reflect performance, set clearer client expectations, and provide transparency for freelancers like you.
    • Your scores will now take into account ratings from the last 2 years, offering a more up-to-date view of your performance and service.
    • The new public score calculation incorporates historical private feedback, aiming to reflect client feedback more holistically and enhance the reliability of ratings as a decision-making tool.
    • These changes are occurring platform-wide, ensuring fairness across the marketplace.

    These adjustments are designed to create a more nuanced rating range, which is proven to assist clients in making more informed decisions. We're optimizing ratings to accurately reflect the quality of service you provide, ultimately increasing your chances of converting new clients.

    We’re committed to your success and we’re working diligently to ensure your experience on Fiverr remains rewarding and equitable. We believe these adjustments will allow for a more accurate assessment of your deliveries and projects. We appreciate your dedication and cooperation as we work to make Fiverr better for all.

    - The Fiverr Team
     

    I think these 3 are more than enough. Buyer don't have lot of time for that.

    # Seller Communication,

    # Service as described

    # Quality of delivery.

    [Note: Just my thinking from my small experiences.]

    • Like 4

    Hello Everyone! I am a new here.

    in Gig Advice

    Posted

    16 hours ago, rashed_50 said:

    I'm always good no matter what. I want to use my talent. I want to work hard. I believe that if I try I will succeed one day, my Lord will one day lead me to the right place. 💗🥰

    Great motivation. Carry on. Fiverr always helps dedicated Sellers.

    • Like 16

    Share your plan for 2024, Inspire me.

    in Lounge

    Posted

    4 hours ago, tvrstrk said:

    It's good to know that you have completed numerous profitable gigs on Fiverr. My last Fiverr signup was in 2023. Inshaallah, I hope to complete a lot of excellent work on this platform by 2024. 

    Best of luck. 

    • Like 21

    Share your plan for 2024, Inspire me.

    in Lounge

    Posted

    18 hours ago, imasud said:

    It was good. Completed more than 40 projects in 2023 besides my study. I finished my study recently so from 2024 I will be a full-time freelancer. I am excited and looking forward to earning $15K+ this year. Thanks 

    Great. Keep it up. Best of luck.

    • Like 28

    Improve My Gig

    in Gig Advice

    Posted

    On 1/2/2024 at 3:05 PM, designers52 said:

    I am very sad, I do not know how to get order.

    Then You must learn a lot. Check Fiverr Learn to learn some. Success will be at your door.

    • Like 15

    What should I do?

    in Gig Advice

    Posted

    14 minutes ago, awephix said:

    I'm about to create a gig. I want to get suggestions from senior graphic designers whose are working on fiverr.

    Suggest me as well as you can.

     

    Hard work and professional communication are the main keys of success. Best of luck.

    • Like 4

    Fiverr Gig Promotion

    in Gig Advice

    Posted

    On 12/21/2023 at 4:58 AM, webcut said:

    I know this is usually vacation season but still are you getting enough order or massage in December?

    This December is different for me. I don't why. I am still getting a lot. 

    • Like 9

    more orders

    in Gig Advice

    Posted

    Order always depend Gig quality and Communication skill.

    Optimize your Gig Image, gig title and description with best relevant keywords. Package Pricing is very important. Do a research on Professionals Gig. 

    Reply the buyers messages as soon as you can. 

    • Like 9

    Gig Share

    in Gig Advice

    Posted

    20 hours ago, romanaafrin2005 said:

    If I passed fiver English skill test what should happened ? Is it helpful for my gigs ?

    Yes. of course. It helps a lot. Also you will have a badge on your profile. 

    • Like 3
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