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duafatima_uml

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Posts posted by duafatima_uml

    Account being reviewed

    in Lounge

    Posted

    56 minutes ago, proofreading_ed said:

    Hey, sorry to hear that. My account is also under review and i had received the same email 2 months ago. I have tried everything talking to the customer support and talking to the fiverr staff here on forum. They just say to keep waiting until the review period complete, and nothing else. Hoping to get the review result this month in my favour 🤞🏼, as I didn’t violated any TOS. 
    hope you also get your issue resolved very soon! 
     

    kainat

    Hope for the best. Please inform the final outcome.

    • Like 16

    Account being reviewed

    in Lounge

    Posted · Edited by duafatima_uml

    They send this in response

     

    Thank you for reaching out to us. We’ve noticed that your account is currently under review by our Trust and Safety team. This procedure takes place if a user engages in actions that are not permitted on Fiverr.

    During this review period, we’d like to assure you that you will still be able to communicate with your existing buyers via the active order page, and access any available or pending clearance funds for withdrawals.

    Please be informed that the review process may take up to 60 days, and we will notify you as soon as a decision has been made.

    • Like 17
    • Thanks 2

    Account being reviewed

    in Lounge

    Posted

    1 hour ago, vickieito said:

    It looks like she is a software engineer offering programming and tech services. The reviews look good, so it makes me wonder why this account was flagged.

    @duafatima_uml - was there a particular order that was flagged (or a certain buyer that stands out to you)?

    No dear

    • Like 16

    Account being reviewed

    in Lounge

    Posted

    I've received this message later today. 

     

     

     

    We have reviewed your Gigs and have determined that the services you are offering harm the integrity of our marketplace and violate our Community Standards and our Terms of Service.

    As a result, your account is currently under review by our Trust and Safety team. During this period of review, you will be able to complete your active orders. However, you cannot place or receive new orders nor can you communicate with users, other than your Buyers/Sellers within an existing and active order. This decision was taken after careful consideration and cannot be reversed.

    Thanks,
    The Fiverr team

     

     

    I don't know why this is happening. I've working here for more than a year with these gigs. How long would it take any idea? Can i expect the positive outcome for this review? What should I do now?

    • Like 19
    • Haha 1
    • Sad 6

    Fiverr seller plus

    in Lounge

    Posted

    I've been invited to join seller plus.

    What are the requirements to to be eligible for seller plus? 

    The charges to join seller plus  are deducted at the spot or these are deducted at the end of the month? 

    • Like 11
    • Thanks 1

    Client feedback

    in Starter Questions

    Posted · Edited by duafatima_uml

    29 minutes ago, swaybur123 said:

    You don't have to worry about client feedback, pay attention to good services first.

    I didn't ask him. He himself ask me where to give feedback 

    • Like 2

    Client feedback

    in Starter Questions

    Posted · Edited by duafatima_uml

    Client told me that he is satisfied with my work. He asked me where he can give feedback. I haven't asked it. Is that okay? It's not against fiverr TOS by any ways? 

     

    I just guide him go to order page there he can accept delivery and follow steps

    • Like 4

    Order Revision

    in Lounge

    Posted

    Then whats the purpose of 

    19 hours ago, charlsmcfarlane said:

    Hi. The number of revisions stated in your gig/offer has no bearing on how many revisions the buyer can request. If you want to charge for more revisions, that is a conversation you need to have with the buyer and send them an offer for an extra.

    Then what's the purpose of select number revisions feature in custom offer when client can request unlimited number of revisions despite of the number i select for revision? 

    • Like 4

    Order Revision

    in Lounge

    Posted

    I've created an offer with 2 Revisions and delivered order. According to this client can only request 2 Revisions in same offer. He has requested revisions 5 times. Will he be charged for that 3 extra requested revisions? What amount will be that.

    Also does multiple revisions affect gig Rankings, or overall profile?

    • Like 6
    • Up 2
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