[Inbox response rate keeps decreasing]

On 5/8/2022 at 6:51 AM, shahrozatiq said:

The same thing is happing to me right now. Last month my response rate decreased to 89% and than 86% and now 83% I also lost my lvl1 badge. In between I had also received some messages and I responded them with 1hr but nothing happens. I don't have any unread messages in spam or anything.

Can anyone help what to do?

 

I'm having the same issue. response rate has decreased to 87% for no reason and I've lost my 2lvl seller status. About to get punched down from lvl 1 as well. I hope CS can help. Did anyone get any help on this problem?

[My Response rate is going down for no reason?]

On 2/24/2020 at 11:07 PM, fillib26 said:

Thanks for the reply, although I did reply to everyone. Somehow my response rate is magically at 100% now, as soon as I made this post. Don’t know what that’s about.

I'm having the same Issue, response rate keeps going down even when I get no messages. I've checked all conversations, and everyone got a reply. Did you ever find out what happened in your case? I've opened a request with support with hopes they might help.