[Official feedback thread re: the new leveling system]

1 hour ago, emmaki said:

About the EU, they did respond to me after a week. It was a pretty useless response so I didn't post it, but that's what you get if you use the contact form of a large multinational organization that has very few democratic processes built in to it (I'm talking about the EU! But it could also be Fiverr!) 

All large organizations are using AI/templates to respond to customers these days, just like for years they have used phone queues with terrible music to drain away your vital life forces. Fiverr is pretty unexceptional in this regard. I also don't think there's much point contacting CS about any of this as they're overrun and obviously don't have answers, so 99.99999% of interactions with them are going to be unsatisfactory as compared to the 99% unsatisfactory rate before the apocalypse hit 🙂  

As a devil's advocate on the Success Failure Score, isn't it better that everyone experiences nightmare drops now during the transition period when everyone gets hurt by whatever Fiverr breaks? If they don't fix it by the March 14 that's another story, but the next couple of weeks are probably going to be traumatic for a lot of sellers as Fiverr does things to the AI gubbins.

Anyway, I'll try writing to the EU again when their stupid office is open and I don't get RoboResponder: 

Note: The EU is very slow at things and overall rubbish apart from the freedom of movement between member states. I'm so thankful that Brexit happened and now it's illegal to take ham sandwiches to/from Europe. Because meat is m*rder at customs now. Was Brexit actually a vegan conspiracy? We may never know. 

 

 

I want to thank you very much in behalf of all sellers in this platform. Thanks for taking action. I would do the same if i was a citizen of EU. I’m calling every sellers who lives in EU to do the same. We dont deserve this much anxiety and stress.
 

I really appreciate Fiverr to give us this platform to provide our services and earn but the updates in the last 2 years are just nonsense. No human being can’t handle that much stress, anxiety, inequality and injustice. They need to fix things on behalf sellers but they don’t look like they will. So they should be forced to do.

[Official feedback thread re: the new leveling system]

12 hours ago, donnovan86 said:

Well, Apple produces things, Fiverr is just a mediator between buyers and sellers. They provide a platform with specific rules that you either agree with and sell there, or you don't and stop selling. 

 

That's the issue, you don't have all the eggs in a single basket. Diversify your income. 

I had an order canceled 6 months after the fact so... 1 month is light. 

Well, you agreed to the terms of service for the 20%. The difference with other platforms is that here Fiverr does the promotion and buyers come to you. On other platforms you pay less but you have to pay for connects and you have to apply for jobs. Buyers may or may not hire you. 

Plus, on U work I had a project get canceled by the buyer saying he didn't like it, so it's not any difference between that and Fiverr. 

Does Apple produces something in the App Store? You clearly have no information about what is happening in the world. Apple also a mediator between developers and people in the App Store and EU brings regulations to that platform. So it is very likely they can do the same for this platform.

For your other zero make sense responses, i leave your judgement to the other sellers. But it makes me laugh a lot to see that you are desperately trying to defend fiverr and clearly expecting some kind of reward from them. 🙂 

 

Sincerely…

[Official feedback thread re: the new leveling system]

I don’t think Fiverr will do anything about sellers anymore. So some government institution or eu should do something about them. It’s shouldn’t be allowed to treat people like that. With the updates in the last 2 years, i became so anxious and stressed. Fiverr is my only income and with every update, even if i did everything perfect;

- i’m never sure if my orders will be completed and if i’m going to get payment. - I’m never sure what fiverr do to my profile.

- sometimes they cancel completed orders 1 month later after completion without asking you. 
 

- cs doing nothing on behalf sellers. If you have a problematic buyer and you go to cs for help, they always cancel the order. So buyers gets your work for free.

- they are taking %20 of your income while its %10 on other platforms. And zero protection for sellers. We are asking for addition of wise as withdrawal method but instead, they are making an ad campaign with famous premier league football player and paying millions to him. With our money 🙂

They know they have no strong alternative in the market. So they are doing everything they want. They know sellers cant abandon them. But they also know they can get more new buyers with these updates. They think they can do everything against sellers. They simply dont care.

 

European Union really needs to do something about Fiverr instead of fighting with Apple.

[Important Updates: Level System (now live!) and Ratings & Reviews (testing changes)]

Also this new system proves that cs was lying us all, all this time! They were just fixing dashboard metrics if there is any mistaken cancellations etc. But those were sitting on algorithm all these time! They punished sellers for nothing for months and years without doing their job correctly.

[Important Updates: Level System (now live!) and Ratings & Reviews (testing changes)]

Why Fiverr software engineers thinks they should add some new feature every time? With every update, you are making seller’s life miserable. I was going to be level 2 tomorrow, now i see im level 0. This is unbelieveable. This is same for twitter and instagram as well. Within years, they have ruined these apps by updates. And now fiverr. 
 

And they say slavery is gone. With the updates past 2 years, its back like never before. Order to an seller > get the work > unlimited revision requests > get all of them too > get your money back > give bad review. Good game well played. Seller requests help from support > support directly cancels the order without hesitation > payment is gone. Work is gone.

[Update: Display Name in your profile! Mandatory!]

I don't believe Fiverr's intention is good in this update. We asked for a new withdrawal method with TransferWise and they are saying "we heard you, here is display name. And btw, it is mandatory!" lol.