I am new on Fiverr and I got a message from a potential client a few days back. He wanted to know about Instagram marketing. He was asking a lot of questions. if the question was about the quality of my work then there was no issue, But he was asking how the process works. He asked the same question 4 times, and just rephrased it every time. He was basically asking for an Instagram marketing guideline from me. trying to figure out everything he needed to do the job himself.
My question as a newbie is
"Is this normal? Should I keep helping him even if he doesn't purchases any of my services?"