[I got disabled for contacting customer support?]

Yes, but my case is that I am a buyer, not a seller. I have an order of high value that was given to me with plagiarized content and public models given as original content. I have to wait 90 days for a refund? This is actually absurd.

 

I repeat, I am a buyer. My money was taken from a scamming seller and instead of help I got disabled for '90 days'. Why on earth would I have to wait for such a thing?

[I got disabled for contacting customer support?]

Update.

They only reply with the same exact information every time I email. They say : Wait 90 days.

How on earth am I going to get a refund at this point..Very unprofessional behaviour from Fiverr. I am a repeating buyer with many purchases, now when I get blocked they treat me like this. No words...

[I got disabled for contacting customer support?]

Thank you so much for the help.

Ive been told I cant receive a refund because I accepted it, and only then noticed it was plagiarized. It was also within 14 days, but they dont seem to accept it.

Will going to my bank sort things out? As this was a large payment made for such an unprofessional and plagiarized delivery.

[I got disabled for contacting customer support?]

Just now, theratypist said:

You can only use the account you own. Also, if you live under the same roof I don't think you'll get banned for this as well.

I was unsure of how I would contact support, as I was disabled randomly, which came as a shock. We do live under the same roof, and we only use Fiverr to buy services, not to sell. 

[I got disabled for contacting customer support?]

i have just received an email telling me that they wont refund me after finding out the work i received was:

- Plagiarized completely

- Used Publicly available models

- Used images and text that are from published journals

I only noticed this after accepting the order, seeing as it was a model, which can't exactly be put in a plagiarism checker.

 

How can i proceed with a refund 😞. Thanks.

[I got disabled for contacting customer support?]

This is my brothers account, I had to use this as I am not able to access customer support as I was disabled.

 

[I got disabled for contacting customer support?]

Hi.

I contacted customer support on my other account because a seller attempted to :

-Contact outside of Fiverr

-Attempted to ask for payment outside of Fiverr

I did NOT do any of these, instead I mentioned to the customer support team that the SELLER attempted to do this on me, which is the reason why I started the support query, hoping to get a refund, as the delivered work was also plagiarised. Instead, the customer support team disabled my account?

Now I have to contact customer support through this account...Any advice?

Thanks