[Urgent Help! Buyer asking for a refund]

1 minute ago, mariashtelle1 said:

Do you have an open order with your client? 
If so they already paid upfront and fiverr is holding their money, if their order will be cancelled fiverr will just return their money without even involving you. 

No the order has been completed. And I have asked her to not to contact fiverr for refund. But she is insisting. Since all my work is not bad just a part of it so I offered him to refund 100/280$, but she doesn't agree.

[Urgent Help! Buyer asking for a refund]

2 minutes ago, rizwanrasool506 said:

Alright. I did a mistake. In conversation, I accepted that I made a few errors but also offered refunds. But when she insisted I agreed to pay $100. She said she'll contact me after 2 days. What will happen now?

 

[Urgent Help! Buyer asking for a refund]

Alright. I did a mistake. In conversation, I accepted that I made a few errors but also offered refunds. But when she insisted I agreed to pay $100. She said she'll contact me after 2 days. What will happen now?

[Urgent Help! Buyer asking for a refund]

Hi fiverr community!

The buyer was not satisfied with my work and now asking for a refund. I have no balance in my fiverr account as I have withdrawn the money. The order was of $280. I said I can refund only $100. She says she will file a complaint to fiverr support about refund. As I have no money in my fiverr, what possibly will customer support do? I mean I have no balance so how will they refund it back to the buyer? 

[Urgent Help! Buyer asking for a refund]

Hi fiverr community!

The buyer was not satisfied with my work and now asking for a refund. I have no balance in my fiverr account as I have withdrawn the money. The order was of $280. I said I can refund only $100. She says she will file a complaint to fiverr support about refund. As I have no money in my fiverr, what possibly will customer support do? I mean I have no balance so how will they refund it back to the buyer?