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farhadkhan424

Seller Plus Member
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Posts posted by farhadkhan424

  1. On 11/9/2023 at 7:13 PM, equitytech1 said:

    Hi Community,

    2 days ago I got a notification that my order with the buyer had been cancelled, The order was placed for designing of mobile app. I have keep communicated during the order and updated him by sending designs as progress. I followed his instructions to modify the designs until his satisfaction and at the end he confirmed the design and allowed me to complete the order. then I delivered the order by attaching a zip file of all the designs in jpg format and figma link and he accepted the delivery manually. After some time he put a negative review on the feedback. when I asked him the reason and he told me that you had not sent me designs in the proper format, again I asked him in which format you wanted, he had no answer and stopped replying to me. 

    When I contacted customer support they told me that the buyer had filed a chargeback and we could not help in this case, I provided all the proof of work and sent an agreement that I and buyer agreed in the beginning but they refuse to help me and today they told me "please be advised that this order is not eligible for compensation" 

    What can I do now? what if every buyer files a chargeback and gets work for free? how can I get my money back?

    Screenshot_2023-11-09-19-03-21-51_e307a3f9df9f380ebaf106e1dc980bb6.jpg

    they show that is a bank issue.

    • Like 3
  2. The biggest benefit of Seller Plus is that you can check the reputation and history of every buyer.

    Along with that, payments are released within 7 days instead of 14 days upon order completion.

    For you, a special dedicated nominee is attached, which allows you to resolve your problems via a live video call.

    • Like 11
  3. 10 hours ago, prang153 said:

    I received an order for Google Tag Manager setup Last week. While I was working, I saw my client's website had a problem, due to which I could not complete the order requirements. I told my client about this problem and I said "I can solve this problem, but you have to pay extra for this". 
    My client said to me, "I don't have enough hand cash right now. Can you please solve this problem now? I will pay on the 11th of next month."
    Then I fixed it and delivered my ongoing order.


    Now how to get that fee (extra) from him?

    you should extend the time delivery about next 2 month

    • Like 6
  4. On 10/10/2022 at 4:02 AM, muhammad_waji9 said:

    Hi sir I need your help in my doubt and confusion. As your buyer request new update, any request didn't show me In my application Your algorithm didn't match to the new seller's he show just level 1 and level 2 seller's. As you know 60% fiverr seller Community is begginer as your update it's meant this 60% fiverr seller didn't receive any request. If we didn't receive any request it's mean we didn't receive any order. Kindly this is our request kindly give us option to bid the buyer request. You know mostly seller's are beginners he completed 5,6 order's yet. Because we joined recently, every year 20% new people registered on fiverr. It's mean this 20% seller don't able to receive order he disappointed and left this platform. At the end conclusion is this fiverr user's left this platform and fiverr revenue is very less. And you know in this platform graduated people's polish his skills through work on different projects. This new update conclusion are many advantages is very less and disadvantages is very more. That's why this is our seller community request kindly remove this new update and open option of buyer request where we match request and bid on it. If you didn't open this buyer request option then show us every request where our gig matched. 

     

    Good question.

    • Like 10
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