[Hello, my account is not allowed to send messages.....]

So I did not know that my account would be blocked for communicating outside of Fiverr, i paid a lot of money in this site and i don't think it is fair that i get blocked to now after all that i did for this site.... Is there any way that i can get unblocked? Not restricted ? Please 🙏 i need fiverr to survive in the Industry.