emmasuebowtique
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Posts posted by emmasuebowtique
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On 3/14/2024 at 7:20 AM, emmasuebowtique said:
My gigs start at $40 and up. I have spent $105 in marketing this month & I have gotten 10 orders with $1390 in sales from those promotions. Promotions are 100% worth it but you need to not be scared to spend the money. It takes money to make money.
I'll update this now that the month is over so you can see how much promotions help. I spent $250 in promotions and total sales off those promotions was $3126. It is worth every penny despite the 20% they also take.
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On 3/11/2024 at 10:18 AM, seowithscience said:
Same issue here, Im getting al good reviews from my old client, but still success score is 4. It's not even moving. Also, if anyone have noticed, mostly Asian sellers are affected, not USA based sellers, I always knew fiverr give more priority to US, the reason everyone knows very well why. But they will do this kind of things didn't expected. Upwork is more better than this, at least they have a proper criteria of ranking, not like fiverr.
You are incorrect here. I am a USA based seller and this is happening to me. This has nothing to do with where we are located.
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26 minutes ago, fivefingers05 said:
Probably that's for gigs above $100??
My gigs start at $40 and up. I have spent $105 in marketing this month & I have gotten 10 orders with $1390 in sales from those promotions. Promotions are 100% worth it but you need to not be scared to spend the money. It takes money to make money.
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3 hours ago, unique_website said:
what you mean? you mean low performance status is nothing to worry? you mean although you were barely receive any orders at the start, now you get good number of orders although you are in low performance status?
All I am saying is that the last week I have received 20 orders despite having a success score of 4. On the 14th, all my orders came to a hault and I was only receiving one or 2 here and there for about 2 weeks. This last week, I had a spike in orders out of the blue. However it might be from my monthly promo I offer where I get 10% off for first time buyers and that was available of the 1st, I sold all 10 of those promotions real fast. I also promote my listings. These are features that I will lose if I maintain a level 0 as of the 14th though. So I have no clue at this point.
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On 3/7/2024 at 2:34 PM, khbuilder said:
I'm facing the same situation my level is 2 and now my Success score is 4 and I'm not anymore in the Fiverr search results. and not getting new clients. and don't know how it'll be solved even I have done some projects with my previous clients and got 5 start ratings but still not solved.
I am a level 2 with success score of a 4 as well, I was barely receiving any orders for about 2 weeks however I received like 20 within this last week, 1 even being fiverrs choice award. None of this makes sense.
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2 hours ago, zeus777 said:
So aside from my rates going down to 4.9 which aint all that bad, my response rate has gone down to 94%.
I'm sure it was 95 or 96 a few days ago...? I guess I'm not the only one. I know its not that much of a big deal but still mildly annoying I guess.
My response rate has been all over the place too, it will be 98% then later that day it will be 96%, then next day go back.
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2 hours ago, desmond_aubery said:
For a New Seller, this is beyond frightening... 🥸
Run! 🫠
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On 2/26/2024 at 6:27 PM, ch6k0r said:
I'm finding it weird that I've received fiverr's choice badge in my main gig multiple times, yet my success score for it is 3, was 4 in the past week.
Curious, how recent have you received those awards? Did they stop in October? Mine did, however I randomly received one yesterday.
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6 hours ago, smashradio said:
I can confirm this has happened to me as well. I haven't received a single review below five stars for the past year or so, yet I'm down to 4.9 today for no apparant reason. I thought I'd care, but I don't. 😅 Since then, I found out that includes my private ratings, which is fine with me. But then why is my success score 10? This is what annoys me: they talk about transparancy, but one could almost believe they're doing everything they can to confuse us instead. I find it part hilarious, part stupid. Mostly stupid. With a dash of corporate slime.
Exactly! If my rating went from a 5 to 4.9, then why is my success score a 4... Yet I am being told my success score is no longer at level 2 level because of private reviews. So it docks my reviews by .1 however I dropped to a level 0... All I can do is laugh. I legit got a fiverrs choice award order yesterday. Guess a success score of 4 is deserving of that LOL!
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6 minutes ago, nesenili said:
I got 10 success scores, %100 response rate, and 5 legit stars. All my ratings are 5 stars - I've never even gotten 4 stars before. And suddenly I saw my rating became 4.9 stars...
I mean I worked so hard for this. I did my best!And it is because of testing ? - so they said.
They said "Research shows that 4.9 stars are more trustworthy" But I'm not a 4.9 stars owner. I'm a 5-star owner. This is not trustworthy for my customers. This is a falsehood!
Keep your head up! It is happening to all of us, but I definitely understand where you are coming from and the frustrations.
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12 minutes ago, jefftuts said:
Seems like they dropped everyone by .1 and called it a day 🙂
If only they knew how many people depend on Fiverr for their livelihood...
Oh they do, they just don't care. Nothing should have been rolled out until all bugs were fixed, this should have been done behind the scene so it didn't affect everyone's mental health.
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Can somebody please look at mine and let me know if I am showing 4.9 publicly? I am showing 5 when I look.
Also I would like to add, I have a lovely 4 success score, however I just got a Fiverrs Choice award order like 10 minutes ago haha! This is madness and all I can do is laugh about it at this point.
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1 hour ago, ssj1236 said:
So, I've thankfully had quite a few good ratings recently with no negative experiences yet today I went from a 5.0 rating to a 4.9 rating......what happened? I'm genuinely confused. Fiverr, please, I don't have the stamina to keep up with your mood swings anymore.
This also happened to me today.
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9 hours ago, hayat_dev said:
don't bit that high, bit a maximum of $2. and yeah it will help you to earn more money
$2? That is a waste of money, you will get nothing off $2. I do $10 minimum and that still isn't enough. $20 I get the most sales from.
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6 hours ago, karizmatic_noor said:
In the competitive landscape of graphic design, how can I distinguish my brand and position myself as the preferred choice for clients? I seek guidance from experienced experts on the essential steps to take.
Your gig listing photos are key as well as your profile and portfolio. If you are going to market to people as luxury then your brand has to be luxury as well. Your current listing photos do not give that appeal.
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38 minutes ago, sammyers112 said:
I am seriously so upset with Fiverr over these changes. I have been trying to get Fiverr support to fix my now "low performance" rating and nothing has changed. I am rated a 4.9 with nearly 200 past orders. I work in UGC so the delivery time isn't always important and my buyers have never had issues. Now suddenly, I don't even appear in search results. I am going to be losing $500 each month until Fiverr changes its ridiculous new system.
This is happening to many of us across the board. I am in the same exact boat as you however I have 1800 past orders, 5 star review rating and am losing about $5K a month.
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4 hours ago, mahmoudothman7 said:
Although I removed and stopped gigs
And all my orders I am recieving now from my old clients
Which means all if them are returning clients which means they are happy with my work
My success score dropped to 3 !!
Support doesn't say anything except a repeated script about that I must improve myself and I don't know wy someone like me alll ratings is 5 stars to be stopped and I really don't know how to improve myself better
Few days and my repeat buyers will stop ordering because their orders are finishing and My problem that I totally depend on Fiverr as its the only marketplace that has my job on it
I really don't know what to do or why that is happening to me
Sadly I think this is happening to a ton of us. I am trying to not take it personally but it so hard not too. Just know you are not alone. I feel the same exact way and don't know how I can possibly improve. I got the best review of my 10 year career yesterday, see attached... Sadly a review like this won't do anything for my score, however 1 negative private survey and we are put on restriction for months. Its not even logical and it seems like they want absolute perfection out of us and don't take the positive factors into play at all. Nobody can convince me that I get negative private reviews from buyers that leave 5-star reviews publicly.
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Ok and now this morning it went back up by 1, basically where I was at on Saturday. Did this happen to anyone else?
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On 2/24/2024 at 11:44 AM, kohinaichimatsu said:
Client Satisfaction is somehow STRONG NEGATIVE IMPACT even tho all my recent reviews are 5-stars 🙂
I do not trust that they evaluate the scores well enough, they are sabotaging theirselves.
Yes I agree, they are sabotaging themselves & I think they know it and are scrambling to fix it.
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6 minutes ago, thea_nrws said:
Yep, I'm in the same boat (but not the same scale of business). I have three active gigs, that a few days ago were rated 8, 6 and 5, which was enough to drop me from a Level 2, qualifying for TRS, back to Level 1. Since then, I've completed three orders and delivered an extra one. All three completed orders received five star reviews and promises to come back with more work soon, and one passed on my details to their colleagues, who placed a much bigger order (the current delivered but not yet completed order, which was delivered 3 days ahead of schedule). They are reviewing the order now but have also sent extremely positive messages saying that they like what I have done ("Amazing, thank you sooo much! Already looks so amazing. You are so talented!") which seems pretty crystal clear to me that there's no issue with my work.
And yet, overnight my success scores have dropped to 7, 5 and 5. I don't see how I could have done anything more successfully. My only consolation is that we all seem to be in the same boat and suffering through this together!!
So frustrating. I am trying to stay motivated but it is so discouraging. But yes we are all in the same boat, which gives me hope that a bug needs to be fixed. I do know that the cancellation rate is not calculating properly, my CS manager confirmed that & said they are working to get it fixed before March 14th. So if that is not calculating properly, who is to say that there is not any other bugs with the system.
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6 minutes ago, donnovan86 said:
Or they added other criteria overnight to the system as a whole. Which might be the reason why some people have a lower success score. A person said that they had a success score of 9 for one gig and now they have a success score of -. Their last review is exactly from an year ago for that gig. So I can only imagine they are covering a year's span with the success score. Until now I think there were 2 years. With more lower reviews coming from the review system within the past months, I can see why the success score is lower for some people. It's the only explanation that makes sense.
My gig that is a 9 is still a 9, my highest performing gig with all 5 star reviews went from 4 to 3, despite me receiving 8- 5 star reviews in 7 days.
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How is your score as of today? Mine dropped down to a 3 despite receiving multiple 5 stars in the last week. I am also a level 2 seller with tons of 5 star reviews.
On 2/17/2024 at 6:04 AM, mahmoudothman7 said:I am level 2 seller. And Although all my ratings are 5 stars and was moving fast to reach top seller level
I found that I am completely removed from search and I found that the reason is that my success score is 5 ,
I honestly don't know why my success score is 5 and I contacted support ut there is nothing to do, although I have 75 % repeat buyers who pay a lot of tips and most of clients return back .
I am now removed completely from search and I may go back a rank next evaluation in march,
I need to know does the success score, will be reset bases on the past 60 days same as other metrics or not ?
Also I need to know if I removed my Gigs and started new fresh Gig with same service, will that reset my success score as it is based on Gig performance not my profile?
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Mine was a dang 4 and dropped to a 3 overnight despite receiving 8 (5-star) reviews in the last 7 days. The system is flawed and is not calculating correctly, there is no other explanation.
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I am a level 2 with over 1100+ 5 star review. I have made over 100k in 2 years on Fiverr. However my success score which has been a 4 the last week, dropped to a fricken 3 overnight. I have received 8 (5) star reviews in the last 7 days, closed out 16 orders in last 7 days. Yet 6 of my gigs, went from a 4 to a 3. It does not even make sense.
Anyone else seeing the score get worse and not better?
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New 48-Hour Wait Time for Early Payout
in Starter Questions
Posted
Early payout is based on daily eligibility and is not guaranteed unless you have a top rated badge. Sellers Plus is 48 turn around on payouts. It happens to me every once in a while and I get booted to 48 hours turn time and then it goes back within a day or 2 after I close out a bunch of orders. ( am a pathetic level 4 but am still getting tons of orders despite the new ratings and eligible for early payout.