[Client ordered but never followed up]

I have a gig where I proofread and edit PowerPoint presentations. A buyer placed an order but never gave me the file to edit. The order says that the buyer "sent the requirements" because they answered some questions that are required when placing the order, but again never sent a file. I've sent a couple of follow-up messages and gotten no response, and I requested an extended delivery date, which was auto-accepted when the buyer didn't respond.

Can I cancel the order without being penalized? Do I do it through the Resolution Center or do I need to contact support? Should I list the reason as "Buyer not responding" or "Buyer has not provided order requirements"?

[Where can I see my reviews?]

That did the trick. Thank you for your help!

[Where can I see my reviews?]

I have completed three orders with this client. I don't see reviews when I click any of them. However, one of the orders gives me the chance to review the client. Do I need to do that before I'm able to see their review of me?

[Where can I see my reviews?]

I recently finished my first Fiverr jobs, and the buyer tells me she left me a great review. Where can I find it? If I go to the gig she purchased and look at the preview, it's not there. I also don't see it on my profile.

[Is this request a scam?]

I think I got my answer. User can no longer be contacted. 

[Is this request a scam?]

I'm very new to fiverr, and I just received my first message/inquiry. I suspect it's a scam, but would like another opinion. It reads: "Hi. Can you help me with home business? <link to Google Doc> it's my idea. please check it out and let me know your thoughts."

I'm reluctant to click on the link. Any insights or suggestions on how to handle it would be appreciated.

Thanks!