naimat_best
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Posts posted by naimat_best
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18 hours ago, aamnaqamar said:
This happened with me, the buyer is purposely not accepting my order.. This feature/policy is so wrong
Exactly same happening with me today, a 5 minutes ago he has extended review time. al though buyeer hsve no objection on the order
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hi,
i want to know some information, regarding warning issued to sellers, if warning issued to sallers? is sales decrease? are any bad impressions on Gig?
please share your experience..!!-
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On 7/30/2022 at 10:45 PM, roxana_nesfintu said:
I'm not sure, I think the clients get their refunds anyway. Is just Fiverr paying you in this case (the client might not even know you got your money) so not much of a slap on buyer's face ... (unfortunately)
Possibly yes
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On 7/26/2022 at 4:34 AM, roxana_nesfintu said:
well that depends of your performances, and how down your rate went. Because you don't specify that. It is 60days yes, but the position of your gig in the search doesn't depend only by that, and there's no clarity about that...I think it also goes by rotation, sometimes you're on the first pages sometimes back.
I suggest you to be very careful from now on with who you're working with....I understand making money is appealing always, but sometime is better to deny some clients (especially the confused ones) than ending up with cancellations, bad reviews and wasted time and work.
In my first months on fiverr I felt like I disrespected myself a lot by agreeing to work with certain clients and being submissive to their behavior, rules and prices. This doesn't happen anymore, I make things very very clear from the beginning, if they are missing even 1 of the questions I ask, I won't reply anymore to the conversation. I lose a lot of work but the clients I choose to work with give me zero troubles! You will get there too, take it as a lesson.
Good luck
I have approached, CS team few days ago, after long discussions i win the case, orders were reverted into my account as delievered and and order completion rate also increase, funds credited into account.
This is the slap on buyers face 🙂
I am much happy then before
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On 7/27/2022 at 5:02 PM, patilharidas said:
Are you sure @naimat_best your completed and 5 start rated order cancelled by support team? Specifically the order was completed and 5 star rated?
check below screenshoot, i have also awarded by TIP from client.. till that my order were cancelled.
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On 7/27/2022 at 5:02 PM, patilharidas said:
Are you sure @naimat_best your completed and 5 start rated order cancelled by support team? Specifically the order was completed and 5 star rated?
yes, cancelled by CS with out my knowledge, and also it decrease my completion rate 😞
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Just now, shafain876 said:
No,it will not effect
it has decreased my completion rate.. 😞 now my level one will not be completed
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9 hours ago, roxana_nesfintu said:
well that depends of your performances, and how down your rate went. Because you don't specify that. It is 60days yes, but the position of your gig in the search doesn't depend only by that, and there's no clarity about that...I think it also goes by rotation, sometimes you're on the first pages sometimes back.
I suggest you to be very careful from now on with who you're working with....I understand making money is appealing always, but sometime is better to deny some clients (especially the confused ones) than ending up with cancellations, bad reviews and wasted time and work.
In my first months on fiverr I felt like I disrespected myself a lot by agreeing to work with certain clients and being submissive to their behavior, rules and prices. This doesn't happen anymore, I make things very very clear from the beginning, if they are missing even 1 of the questions I ask, I won't reply anymore to the conversation. I lose a lot of work but the clients I choose to work with give me zero troubles! You will get there too, take it as a lesson.
Good luck
The worst thing is that, today two more orders canceled by Customer support whith my acknowledgemen of same buyer, which i have completed with 5 star ranking and positive feedback.. i lost 75$ today .. its really depressed for me..
i havent expected that from fiverr customer support, how can they do that, onceperson completed that order buyer approved it and also give positive feedback and then canel it after 9 days.. it really surprised me and down my moral 😞
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On 7/24/2022 at 11:20 PM, roxana_nesfintu said:
I'm sorry for your experience but you find your answer here, and it's very simple:
1-Client sent you different requirements after the order started
2-you talk with the client about it
3- He refuses to follow the initial requirements
4-You contact CS with proof and explain the situation asking for cancellation since the client didn't follow the TOS.
5- CS cancel the order for you and your completion rate is not gonna be affected
You saved your time, your work, a nightmare client and your completion rate! I don't understand why you sent a cancellation request if was the client's fault? You always have to contact CS in this cases!
Not much else to talked about, it's frustrating to hear but it's your fault since you decided to work on this order anyways. I've been in these situations and I've learnt my lessons the hard way.
Yes, because i havent experienced that before.. now i will definately follow your guidelines to maintain the CR rate and profile stability
may i ask you how much time my gig vanished from search enignes?or
i seen in some posts its for 60 days?
please also share your experience in this regard
Thanks
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hi All,
yesterday, i have submitted my custom order, i have clearly mentioned the script instalation on domains, which i have done in due course of time ( i also submit a 0 revision in custom Gig) but after submit order client told me to shift the websites from the current host to another which weere not mentioned in the gig, i told him inbox but he did,nt agree i send him request of cancel he refuse it, and submit a revision, after every submission i replied him with screenshoot that i have submit my order and also proof of screenshoot, revision happen alsmot whole day but i clearly told him, i will not done the work which is not mentioned into the gig, after that he change all passwords of hostings and eveything, and again submit a revision, i replied with video prrof in order that you have change all passwords and also remove acess this is against the term and you are force me to submit the work which is not mention into the gig, after that i approach resolution center and submit a revison charge amount PKR 23000/- whcih he denied and after that finaly he send me request of cancel order, i accpet it,, and suddenly i see the my completion rate is going down... and i havent recieve any order in 24 hours,,
my question is that, why it hit my completion rate and also it change the impression on my gig.. is there anyway to approach CS to recove my cancel order amount because i have done my work... i have completed 27 orders with 5 star ranking..
i am confuse.. what should i do>>>?? please advice-
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"extend review time" - Test
in General News
Posted
Agreed..!!
Same thing happen with me, we need to pay our bills and expenses in due time, but this option really down all of the sellers, at least mutualy option should be considered. if seller accept this, then time will be increased.