[How to ask for refund from seller?]

Thank you so much so helping me out.

I have clicked for cancel this order.

Now let me wait for his reply.

[How to ask for refund from seller?]

It's been 9 hours. I haven't received any reply from fiverr.

I am new to fiverr. I don't know how things work here.

Order is not marked complete because he haven't finished the work. I made him stop when I saw his sketching skill and later he accepted that he don't know sketching and he has traced the illustration from internet.

[How to ask for refund from seller?]

Hi,

Can someone advice me.

Situation -

Seller was selling this  -> "he would make anime sketch according to buyer's taste"

Before payment, I made sure that I want anime just like my sketch. He told me - yes he could make anime sketch like min.

But in reality, he doesn't know sketching, he traces anime figure from internet.

When I told him that you haven't made sketch as per my guideline.

He told me - he don't know sketching and he trace illustration.

I asked him for refund.

He told me that, he has called fiver and soon they will refund but fiverr till now send me any message.

What should I do?