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brand_new_art

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  1. On 5/6/2024 at 11:45 AM, studio96tgd said:

    If you haven't committed any violations, ask them for the order number of the reason for the occurrence. Then, check the order and explain it to customer support.

    One of my trusted buyers, always sees the design first and then places the order. After I did his work, he placed the order and I delivered the design immediately. Then came the warning. Also, that day, another buyer liked my work so much that he gave me a 5-star review and messaged me that he left a feedback for my work.
    buyer "(I left a feedback for your work!   thanks a lot again, lovely job!)"

    I never ask for any feedback 

    what can i do now?
     

    I told the customer support exactly why I got such a warning / give me the order number so that I can present my argument in my favor. But they are unable to tell me that.Maybe I didn't explain them well

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