[How to add top clients that are not in the fiverr approved list?]

when check this like month ago there is a option to add clients that are not in the fiverr approved busineses. but when I check now we only can select from the dropdown that are in the fiverr approved list. so how do we add our clients that are not in the fiverr approved list? how do we submit documents? 

 

[Promoted gigs not promotable anymore message showing unqualified]

On 10/21/2021 at 2:14 AM, sofiasaif said:

What if the gig become promotable after 3 months, does that mean gig is back in normal status? Because it happened with me, my gig went for "not promotable" and got deranked from 1st page to beyond the last page. Today, I got the notification that gig is promotable. What does that mean? I am not going to promote it again. 

Any suggestions, please. 

same thing happened to me

[Promoted gigs not promotable anymore message showing unqualified]

has anyone fixed the issue yet?