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webdev_mokhles

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Posts posted by webdev_mokhles

  1. 19 hours ago, vickieito said:

    If you lost Promoted Gigs, you can always requalify. A huge part in requalifying is your buyer satisfaction in the form of public and private reviews. 

    • Three months ago, you had two 4-star reviews. The buyers could have rated you low in the private reviews (which you never see).
    • Two months ago, you received a 1-star review. This most likely had the biggest impact on your eligibility for Promoted Gigs. 
    • One month ago and then two weeks ago, you received more 4-star reviews, which again could have resulted in negative private reviews.

    Negative private reviews can stay on your gig and profile for 60 & 90 days. Fiverr doesn't want to promote gigs where customers aren't fully satisfied, so work on getting your buyer satisfaction rate up. It might take time to clear all the negative reviews from your record, but it can be done.

    Thanks a lot

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