leadone

ok, Thank you!

ok, thank you very much!

Hi folks, I lost my passport on one of my trips. For me, for example, getting a new passport is a big time-consuming problem. And I don't have time to mess with this. Why is it that for some countries it is not possible to upload an ID card or driver's license for profile verification, but only a passport? What could be the problem? It seems to me that not everyone has a passport. Thank you! Joe

Hello, I have the same problem. I do not have a passport, for my country only a passport is shown for verification. This is a very incomplete working function. I think Fiverr should disable this option until they fully test it and solve the problems that many sellers face. These are the main problems that the fiverr does not take into account during verification. - In some countries you can see only a passport on the list, which is a big problem for those who do not have a passport for one reason or another. - Fiverr does not take into account and does not change the country of location of the seller automatically. Therefore, for example, you moved to another country and your previous country is indicated on your profile, then when loading the id of the new country you will have a problem with verification. You have to contact with customer support. - You cannot pass verification on the site in a browser. Need a phone. And the application has many bugs, such as the inability to sometimes take a photo of a id or passport. The confirmation button does not appear on the screen. You have to go into the settings. (Even on YouTube, people upload instructions on how to solve these problems.) Also, the button to click to confirm consent to be photographed does not appear. It gets stuck somewhere outside the interface; you have to click on an invisible area where the consent button is supposed to be. After this, you can only take photos. - When taking a selfie, the camera does not project the image correctly. For example when moving to the left, the camera moves to the right. Thats all issues that i have with the new fiverr verification system! I hope the fiver will solve all these problems and everything will be fine for you all! Thank you! Joe