isaacikwebe
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Posts posted by isaacikwebe
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The customer support are not helping matters with the slow response. Took 12hrs to get a reply a platform as big as this should not lag when it comes to customer care
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Yes I spent $17 on my promoted gig for the last 30days. But the first $70.53 deducted was tagged promoted gig. Then the second one was tagged "fiverr removed funds"
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How do someone get debt on his account please this is totally unfair
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Thanks for the response.
If the order was cancelled then they would specify that it was a cancelled order but I reached out to customer support and they said debt
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Fiverr deducted $70.53 from my account on 1 September and another $70.53 yesterday. I contacted customer service and they said it was deducted to pay my debt. How do I get to owe fiverr on this platform this is not acceptable 😠😠😠. I never borrowed money from fiverr and is that even possible?
No record on my earnings to show I was credited falsely
Please has anyone ever experienced this because this is a very serious issue having to work and get money deducted from your balance for no reason
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How does fiverr protect its seller against scammers
in My Fiverr Experience
Posted
I would like to know what are the policies to protect seller from scammers who pose as buyers.
Okay so this is how it goes a buyer contacts a seller to work on a particular project and once the seller delivers the buyer goes to contact customer support to cancel the order After the seller already delivered. It usually takes one to two weeks and without the knowledge of the seller the money is being debited from the sellers earnings and refunded to the buyer.
He gets you work for free😹😹
I personally have been a victim of this scammers who pose as buyers several times and I contacted customer support, and guess what they do nothing.
There is absolutely no policy that protect the sellers work from scammers, it's as easy as ABC once the buyer contacts the customer support the order gets cancelled and there's nothing you can do about that as a seller. No compensation no prior notice nothing, you just get debited. I think we should raise more awareness on this particular case as it is totally unfair and unacceptable.