[Fiverr just updated the rating system, how do you feel about it?]

Just now, zerlina84 said:

First of all, what I called “pointless” was the editing of reviews.

Second of all, I don’t know about “sane”, but I was just as professional as I am today. Weren’t you?

This is just a way to penalize people who have been here longer.

No, I wasn't. I was a 17 year old kid who just wanted to make quick money. 10 years later, I have travelled the world, got married, bought my dream car, earning hundreds of thousands of dollars (providing exceptional customer service and solutions to clients). So, is it fair to take into account my amateur thinking 10 years ago?

[Fiverr just updated the rating system, how do you feel about it?]

Just now, zerlina84 said:

Apparently, no, they can’t.

As soon as you leave your review, they can’t edit it anymore (and thank God for that).

It’s just a pointless “update”.

It isn't a pointless "update". Just notice the difference in your rankings and success score in the next few days. Were you this sane 5 years ago? No, right? We evolve and so do our skills. Taking into account our performance in the last 2 years is more transparent and relevant than evaluating your performance based on who and how you performed in "2013".

[Fiverr just updated the rating system, how do you feel about it?]

11 minutes ago, filipdevaere said:

Several people are currently having this.

[Sigh of relief]

[Fiverr just updated the rating system, how do you feel about it?]

17 minutes ago, visualstudios said:

You're putting too much trust on that, I feel. Sure, they say that, but there's always exception this and exception that, and I've seen Fiverr not abide by its own terms too many times before. I need to see a buyer hellbent on changing their review be denied, and then I'll believe.

You're thinking too much about it, I feel. Toxic buyers are rare. No one is so evil to just manipulate some one every time. I feel you feel scared because you encounter such buyers and behaviors too often. Maybe increase the price to filter out such buyers and possibilities. It doesn't make sense that a buyer will "under-rate" someone who just over-delivered. For me, this update is just like any other update where it makes me provide excellent service. 

[Fiverr just updated the rating system, how do you feel about it?]

I'd say these updates sound fair enough to me.

p.s. did anyone else noticed 0 impressions in gig metrics on all their gigs today or is it just me? 

[Seller Plus is getting an upgrade!]

On 4/25/2022 at 8:03 PM, melanielm said:

This is perhaps a ridiculous request and I feel a bit silly asking, but is there anyone I can talk to who can explain to me what a Seller Manager is supposed to do? I just cancelled my Seller Plus subscription for the second time because I simply wasn't getting any advice or specific answers to my questions. Whenever I asked her a question, she responded with a request for a screenshot or specific details that didn't pertain to the question at hand. I never received actionable advice or suggestions.

Also, she told me I should still contact customer support for issues with buyers. Other people/posts on the forum seem to indicate that their Seller Managers helped them with these things.

Did I use it wrong? Was I expecting too much? What types of things was I actually supposed to ask?

I DO have a limitation as I cannot do phone/video calls, so everything was handled over email.

I'm not quite sure what exactly you were expecting from your success manager? They do provide pretty good insights which are not "rumors" and are always available to help you out (talking from personal experience). Their job is to tell you what you need to do to optimize your profile and earning potential on Fiverr.

 

Although, I have interacted with my Seller success manager only twice. Once via email and once via zoom. It definitely helped me alot and I actually never needed anymore dedicated support. For me, the much glamorous side of a Seller Plus is those amazing insights we get and I believe $29 is a very fair price for the value "Seller Plus" program provides.

 

So, I would advise you to enroll in it (if you can afford) as once you get used to it, you just can't go back.

[Can someone explain advance pay to me?]

It's a very useful feature. I've took "Cash Advance" twice in one year. Once of $2500 and once for $2000 and it took me about 2 months to pay them back the full amount so it's a pretty handy feature if you have a good cash flow on Fiverr or else you'd be paying them back for years.

And, it's not a "loan". It's a credit and there is no pressure on you to pay back to them in a certain time. They only deduct from the sales you make so if you make no sales - no problem. No pressure.

But, still, it's never good to be in debt and I won't recommend to avail this feature for any specific reason.

[Seller Plus is getting an upgrade!]

It's great feature and I've been using it from the last 4 months. The insights are just amazing and given the fact that it's provided to only selected sellers who can clearly afford it. Fiverr isn't forcing anyone to sign up for it. Take it or leave it.