[After a 4/5 months off from Promoted gig feature, the promoted gig resurfaced for a brief week, only to disappear once again]

Greetings everyone,

I wanted to share an update regarding my promoted gig feature. For the past 4/5 months, my promoted gig feature was deactivated. During this period, I have continued to diligently fulfill orders, consistently receiving 5-star reviews and building a base of returning clients.

Recently, I was fortunate to regain the promoted gig feature, albeit for a brief week. Alongside this, I also received the early payout, which I had been missing. It's worth noting that I am part of the Seller Plus program, and I am aware that updates are being implemented in this regard.

I have been in contact with my seller and manager regarding the situation. Despite my consistent delivery of quality work and maintaining high buyer satisfaction, I noticed a drop in this metric repeatedly. I raised the matter with the support team a few days ago, and their initial response indicated that my promoted gig feature was functioning properly. However, this is not the case, and they have acknowledged potential technical issues by forwarding the ticket to their internal team. Since then, I have yet to receive any further communication.

I find myself perplexed by Fiverr's apparent inclination to discourage my presence on the platform. I have been an active member for years, consistently providing high-quality services. I am always eager to take on new gigs and contribute positively to the Fiverr community.

Thank you for your attention and understanding.

Best regards, 

[When my Gig can be "Promoted" again? It's been 4 months...]

21 hours ago, mariajlozada said:

Little update: last week the Promoted Gigs option came back and it lasted a week, today I received the same message! I will be positive that he will come back again!

Unfortunately I could only have one order with the feature!

Hope you're well! Thanks for sharing

This exactly what happened to me too, only lasted a week then it's gone once again

[When my Gig can be "Promoted" again? It's been 4 months...]

I'm facing the same problem as you and it's been over 2 months right now

[Your Gigs cannot be promoted right now, we'll notify you as soon as this changes]

i got mine back after 4 months then only 1 week then it got un-promoted once again. it's clearly a bug. Hope they can fix it for all of us