[What should be done to get back the gig rank?]

Thanks so much!

[What should be done to get back the gig rank?]

Hello,

I've been working on Fiverr for 2 years, everything was fine. But I lost my account rank for 1 month, I can't find a new buyer's job. Contacted Fiverr customer support. I am trying  to do what they say but nothing is happening. What should I do now?