saher1

Hi everyone, I'm having a problem with my Fiverr account.

In January, my account was put on hold for review without any clear reason. They said the review might take up to 3 months, but it took even longer. Finally, they said it was due to a problem with my location. I didn't move anywhere and didn't do anything wrong. I never used any special tools like VPN or proxy that could cause these problems. I accepted their explanation and started using my account again.

In June, I made a few changes to the pictures in my service offer and updated it. But the very next day, my service offer was taken down. I contacted the support team, and they told me that the pictures I used were already being used by someone else. They not only removed my service offer but also put my account under review for the next two months. I tried to explain that maybe it was a mistake, and I could prove that I've been using those pictures since I started my account. I even used an older picture that I had used when I first created my account. However, I received an automated response saying my customer support request was resolved.

I waited for the 60 days, and now when I checked, it says "This account is no longer active. We sent you an email explaining what happened." But I didn't get any email or explanation. I'm also worried about the money I earned from my services, which hasn't been paid out yet.

Has anyone else gone through a similar issue? Is it possible to get this account back? What can I do? I used to be a Level 2 seller and earned more than 17,000 dollars.

Thank You.