I went through the same experience. Buyer was blocked but still placed 3 orders back to back. I informed CS and they've cancelled all the 3 orders from their side. Now, I haven't gotten a reply as such on my ticket (Just 3 notifications saying 'Fiverr Customer Support cancelled your order'). I'm just curious if this is going to affect my order completion rate, ranking and impressions in the future.
I'm expecting a reply from CS, but if any one has gone through the same (any effect on order completion rate, gig rank and/or impressions), please let me know your experience.
Blocked someone, yet they were still able to place an order
in Lounge
Posted · Edited by oreo199
I went through the same experience. Buyer was blocked but still placed 3 orders back to back. I informed CS and they've cancelled all the 3 orders from their side. Now, I haven't gotten a reply as such on my ticket (Just 3 notifications saying 'Fiverr Customer Support cancelled your order'). I'm just curious if this is going to affect my order completion rate, ranking and impressions in the future.
I'm expecting a reply from CS, but if any one has gone through the same (any effect on order completion rate, gig rank and/or impressions), please let me know your experience.
Good day and good vibes. ✨