digitalkaam

I am working on fiverr since 2016.  I have done hundred thousand dollar earning recently and almost 2000 order but now my account death showing all my gigs on last pages of search engine, it is like 40 days past. I am only doing repeat buyer work did not received any new message in last 40 days. I ask customer care about this they told me other sellers are performing well as compare to me and gave some article to read seem not worthy.

I have following questions:

1) If i was not performing well may be drank my gig to page 3-5 would not be fair?

2) In last 40 days i have completed nearly 25 orders with 5 start ratings (repeat buyer). Completion rate 99, on time deliver 99 positive rating 5 star but my inbox rate is 95. It seem not bad to deserve to be on last page of search. 

If any one face same issue in past or any article or guidance will be appreciable. 

Thanks in advance!