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mdimranhossain7

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Posts posted by mdimranhossain7

  1. 19 hours ago, Lena said:

    Hi @mdimranhossain7 

    We understand how important and meaningful feedback is to you. To gain a better comprehension of how everything works, please take a moment to read the article about Reviews and ratings from our Help Center. 

    "Please note: Customer Support only removes a review that violates our Terms of Service. It is against Fiverr's policies to solicit reviews from buyers in exchange for refunds, discounts, upgrades, or any other type of additional benefit. "

    "Fiverr does not allow sellers to manipulate or guilt buyers into providing positive feedback."

    Both sentences are taken from this article.

    Hope this helps. 

    May I request their feedback without influencing them to provide positive feedback?

    • Like 6
  2. 35 minutes ago, smartdezigns said:

    Do you have a Zoom Call option in Inbox or Order Page with this buyer? If not, then you are not allowed or safe to conduct a Zoom Call.

    Yes, there is a Zoom call feature available in both the inbox and order page.

    • Like 1
  3. While it's common for freelancers to hope for positive reviews, it's essential to approach the request for reviews in a professional and respectful manner.

    On 11/22/2023 at 3:19 AM, catwriter said:

    Fiverr reminds buyers to leave a review. Twice. If they don't want to do it, they don't want to do it.

    What is the timeframe provided by Fiverr for buyers to submit a review after the completion of an order?

    • Like 5
    • Sad 1
    • Thanks 1
  4. For Changing Images:

    • Login to Your Account:
    • Log in to your Fiverr account.
    • Go to "Gigs":
    • Navigate to the "Gigs" section, where you can see a list of your active gigs.
    • Edit the Gig:
    • Find the gig for which you want to change the image and click on "Edit" or a similar option.
    • Update Gig Media:
    • Look for the section where you can update your gig media, which includes images. There should be an option to add or change images.
    • Upload New Image:
    • Choose the option to upload a new image. Follow the prompts to select the image from your computer and upload it.
    • Save Changes:
    • After uploading the new image, make sure to save the changes to update your gig.

    For Changing Videos:

    • Login to Your Account:
    • Log in to your Fiverr account.
    • Go to "Gigs":
    • Navigate to the "Gigs" section, where you can see a list of your active gigs.
    • Edit the Gig:
    • Find the gig for which you want to change the video and click on "Edit" or a similar option.
    • Update Gig Media:
    • Look for the section where you can update your gig media, which includes videos. There should be an option to add or change videos.
    • Upload New Video:
    • Choose the option to upload a new video. Follow the prompts to select the video from your computer and upload it.
    • Save Changes:
    • After uploading the new video, make sure to save the changes to update your gig.
    • Like 8
  5. Dealing with challenging clients is common. If faced with unclear feedback or rudeness, seek clarification professionally, set boundaries, and offer solutions. Document communications and know when it's appropriate to walk away. Prioritize your well-being and professionalism. Learn from challenges to improve future interactions.

    • Like 6
  6. Contact Fiverr Support:

    • Visit the Fiverr Support page (https://www.fiverr.com/support).
    • Click on "Submit a Request."
    • Choose "Account Access" as the request type.
    • Provide as much information as possible about your account and your issue.
    • Explain that your mobile number is blocked, and you've forgotten the security questions.
    • Like 3
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