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mahrukh716

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Posts posted by mahrukh716

    how to come back after out of office mode?

    in Starter Questions

    Posted

    1 hour ago, filipdevaere said:

    This is an example from 5 hours ago.
    The buyer is in a hurry. He wants 1 user manual written in 1 day (10 minutes later it were already 3 user manuals instead of 1). All finished in 1 day. The provided information to finish the job is not enough.
    If I accept this, then this will be a 100% problematic project. Desperate sellers without orders accept this immediately. And then the shit starts to happen. 

    My advice: avoid buyers like this. image.png.71c3313f9244186ac7243f7c16e62d74.png

    alright.

    Thanks. The example that you have provided has improved my understanding and I hope that your advice will be helpful for me in future orders.

    • Like 12
    • Thanks 1

    how to come back after out of office mode?

    in Starter Questions

    Posted

    1 hour ago, catwriter said:

    Depends on the buyer and the service they need.

    If it's urgent for them, they might look for whoever is online and whoever responds first. (Buyers with good time management skills are usually not in a hurry)

    If it's some kind of task that anyone could do (or if there are tens of thousands of freelancers offering that service) and the buyer couldn't care less who's going to do it, then whoever responds first is likely to get the job.

    On the other hand, if buyers need your style (if you offer anything creative) or your skills and experience (because you're better than tens of thousands of others offering the same), they won't mind waiting until you get back online.

    Think of it this way: if you need someone to move a heavy object from one place to another, anyone strong enough would do (as long as they're honest enough not to steal from you). If you need someone to clean your house, pretty much anyone who's not terrible at the job (and who's not going to steal from you or assault you or anything like that) would do. But if you need someone to fix a complex problem, you will look for an expert who's going to do it right, and you will wait until they're available.

    thank you so much for your time for elaborating the problem and solution with examples in such an amazing way. It really helped in removing my confusions regarding staying online. thank you very very much. 🙂

    • Like 13
    • Thanks 1

    how to come back after out of office mode?

    in Starter Questions

    Posted

    1 hour ago, filipdevaere said:

    No. FYI, these types of buyers are often the most difficult and most dangerous buyers.

     

    well, that's interesting.

    what i understand is that such types of buyers will already be in hurry and may cause panic on seller side.

    Thanks for giving me a different understanding regarding myth about staying online on fiverr.

    • Like 12
    • Confused 1
    • Thanks 1

    how to come back after out of office mode?

    in Starter Questions

    Posted

    6 hours ago, filipdevaere said:

    WRONG.

    I will tell you again that staying online is useless and a waste of time.

    isn't it true that buyers mostly prefers those seller who are online so that they can get quick response? i am taking about starting online when we are awake and active.

    note: i do think that using artificial ways to stay online for 24 hours is not beneficial and i am not taking about that.

     

    • Like 13
    • Thanks 2

    how to come back after out of office mode?

    in Starter Questions

    Posted

    12 hours ago, vickieito said:

    I took ten days off in March and used the out-of-office mode for it. I turned off my out-of-office mode at Day 7 to allow my gig to regain traction back in search. Even so, it was another 3 days for me to start seeing my impressions pick up again, and several more days before I started getting inquiries and orders. It took about a full week for my impressions to get back to where it was before.

    Thanks a lot for your response especially for sharing your experience as it helped me a lot in clearing my confusion. thanks again

    • Like 14
    • Thanks 2

    If received client messages but not orders, is it negative gor the profile?

    in Starter Questions

    Posted

    54 minutes ago, gaurav786 said:

    I completely agree with the fact that most of the advice you receive from other sellers is based on their personal experiences, as Fiverr do not disclose much about their algorithms. However, based on my own experience as a freelancer, I can say that having multiple clients inquiring about your services within a short period of time is generally a good sign. It shows that your gig or profile is attracting attention, and people are interested in working with you.

    Even if these clients did not end up placing an order, it does not necessarily mean that your profile will be negatively affected. Fiverr's algorithm takes into account various factors such as your response time, reviews, completion rate, and overall activity on the platform to determine your ranking in search results. As long as you continue to maintain a good response rate and provide quality service to your clients, you should not have to worry about any negative impact on your profile.

    That being said, it's important to keep in mind that Fiverr's algorithm is constantly evolving, and there may be certain factors that could affect your profile ranking in the future. Therefore, it's important to stay up to date with the platform's policies and best practices to ensure the continued success of your freelancing career.

    Thankyou for taking your valuable time in guiding about my query with your experience and knowledge 

    • Like 5
    • Up 1

    fiverr agency?

    in Starter Questions

    Posted

    43 minutes ago, imamiopial said:

    As far as I know, From an individual seller account the seller should do the work and there's something called Fiverr team account where you can invite people to join your team and collaborate.

    Thankyou for replying and sharing your knowledge.

    • Like 5

    custom offer expires without buyer accepting it?

    in Starter Questions

    Posted

    2 hours ago, simon_avishek said:

    if you selected the expiration option from the custom offer form then it will be expired within the day you've selected but most of the new sellers dont use that option so it will still be there check the custom order form on that specific buyer chat. if the buyer still not replying and if you think the buyer wont accept it or wont give you the order. you can withdraw the offer form.( dont be scared) 

    Thankyou for hopeful guidance.

    so withdrawing the offer does not affect negatively?

    • Like 3

    fiverr agency?

    in Starter Questions

    Posted

    I see a fiverr blog where 2 person made agency by hiring local people as employees to handle the high work load.

    So i was just wondering that is it allowed on fiver to get the orders and complete them with the help of local employees?

    If allowed then what is the process on fiverr like is there nay agency option on fiverr?

    if not allowed then what could be the reaon?

     

    • Like 6

    Does buyer see the sellere pricing if previous ranked orders?

    in Starter Questions

    Posted

    11 minutes ago, smartdezigns said:

    No one can see that what budget was finalized by you and your buyer (either its for a new order or previous orders).. 

    There is a possibility that buyer has might contacted other sellers and compared their prices with yours! 

    Discuss with buyer in a polite way and settle the price! 

    Thankyou so much for your help as your quick and informative reply cleared up my confusion😇

    • Like 2

    Horrible support, account closed for some alledged reason

    in My Fiverr Experience

    Posted

    On 4/9/2023 at 1:06 AM, markvanderdam said:

    As a long-time seller on this platform, I understand the importance of maintaining a positive reputation and providing top-notch services to clients. That's why it's frustrating and disheartening to be falsely accused of buying my own gigs to improve my ratings, resulting in my account being wiped off the platform.

    Despite my efforts to reach out to customer support, I have not received the help I need and deserve. Their responses have been automated or unhelpful, leaving me feeling unheard and unsupported. As a result, I'm now turning to the community for help.

    I'm sharing my story in the hope that it will shed light on the challenges that some sellers face on this platform and prompt Fiverr to review its policies and improve its support for sellers. I want my account back and I'm willing to do whatever it takes to clear my name and regain my reputation.

    I hope you get good response 

    • Like 4

    Gig Exposure and Promoted Gigs

    in My Fiverr Experience

    Posted

    On 4/10/2023 at 11:41 PM, danimarti said:

    Hi everyone! 
    I'm very curious about other sellers' experience with this topic.

    When I became a Pro seller, my most popular gig was at 2500 views per day. 
    I have been very dedicated to it; I'm a Level 2 seller, my response time is 1 hour, I don't have cancellations, all my reviews are five stars, my repeat business rate is at 92%,  and I'm very close now to becoming a Top Rated Seller.

    Because of my investment in the platform, Fiverr was my only source of income and job, and it made sense to me to promote my gig to reach a bigger audience, paying the recommended $5/day. After several months, I saw no improvement in my exposure; the views and clicks per day remained the same. So I canceled my promoted gig as it didn't seem worth it, and to my surprise, my views went down to 1500 views/day. I contacted support, and the only answer I got was the typical standard about quality, response rate, etc., which I already do daily.

    That has been like this for six months, so I decided to try it again since my gigs never returned to the 2500 views/day, and my monthly income was now putting me in a difficult situation. I promoted my gig again at the recommended $5/day. Unfortunately, I see the pattern happening again, where my views per day don't improve, and I'm wondering if I cancel, they will drop my exposure again.

    Does anybody have a similar experience?
     

    As a new seller, thats very sad to hear. I hope that you get good response.

    • Like 7

    When my Gig can be "Promoted" again? It's been 4 months...

    in My Fiverr Experience

    Posted

    On 5/10/2022 at 6:41 AM, mariajlozada said:

    Good morning, I hope you are well and healthy!

    I was hardly worthy of having the "Promoted Gigs" activate this option, honestly despite my Gig being a Best Seller, this option raised my business and I honestly considered that the cost of it was 100% worth it.

    3 months ago, in February my Gigs were no longer eligible to be promoted, I think it had to do with 3 orders that I had to cancel due to a major reason: I had COVID-19, the Omicron variant and emotionally I spent days very low where I forgot to activate the Out of Office mood to avoid this problem.

    Months have passed today, my Gig with more than 400 positive reviews does not even appear on the first page of searches because of its good reputation... it is in the last pages, hopefully I receive 1 order every 2 weeks. 

    To this day, I have 100% response, compliance and rating, I still don't get my order back to what it was before...

    I am very frustrated, I went from making more than $1000 a month at least to $20 with luck! It's kind of frustrating since I'm 100% loyal to Fiverr in the sense that I don't want to offer my services elsewhere, I appreciate the attention when I need support and how they're growing and making amazing features but I feel like all the work I've done since 2018 here it is displaced and buried, so much effort to always offer a 10/10 experience as if it didn't exist.

    I hope to hear about your experiences and advice, sorry if I take the time to vent!

    image.thumb.png.5b1d0dbf2b4a00582e80d6a0069a6120.png

    oh i am new seller and thats very sad to hear🥺

    • Like 5

    Fiverr allows buyers to scam?!

    in My Fiverr Experience

    Posted

    On 4/11/2023 at 5:35 PM, cemre_gemdesign said:

    Hi!

    I am dissatisfied with the customer support service as they provide only auto-generated responses that do not answer my questions. They gave me misinformation and also canceled an order on behalf of a buyer without providing valid reasons. So what exactly happened? 

     

    As a new seller on Fiverr, I provided a buyer with a custom design package for her apartment at a low price of $180. The offer included two revisions, but when the buyer wanted me to keep providing different selections until she was completely satisfied, I let her know that she has only one revision left and that I have to charge extra for more revisions. That was a huge problem for her. She told me that I have to work until she is satisfied at no extra cost because that's my job. Then she tried to cancel the order, and I declined. 

     

    By the way, my designs were of course inspired by her preferred styles and feedback. I already worked with so many other satisfied clients and I am a professional. She changed her mind repeatedly and had zero communication skills. It's important to keep in mind that interior design is a collaborative process. Her behavior and attitude toward me were inappropriate and disrespectful. I worked with so many other clients where a much bigger budget was involved, and they all were so nice and respected me as a designer. She had absolutely no eye for design and wanted to make me choose, for example, bulky furniture for her 80-square-foot living room while also saying she wanted a minimalistic look at the same time. She also didn't understand the role of a designer or what "design" meant. Design works as a whole concept to achieve her goals. She didn't understand that unrealistic expectations and unreasonable demands can be detrimental to the creative process and the end result. This was also her second time working with and being unsatisfied with a designer.

     

    After I declined the cancellation, she extended the review period for three days. The new deadline for the review was April 10 at 19:13. A few days ago, I contacted customer support to find out if the review time could be extended again. The response was that the review extension should work only once per delivery, meaning if they extended it for 3 days, they couldn't add an additional 2 days as the review extension request was already placed. 

     

    The buyer had until April 10 at 19:13 to either request revisions or accept the delivery before the order was automatically completed. However, the deadline passed without any response from the buyer, neither a request for revisions nor an acceptance of the delivery. The order also did not get automatically marked as completed. To my dismay, she extended the review period for an additional day AFTER April 10 at 19:13. This is unacceptable and has left me feeling scammed. That's when I contacted the support team again and received only the auto-generated emails that I had already received. And then, all of a sudden, customer support canceled the order, but they didn’t give me a reason why. I already read the terms and asked customer support in which cases they could cancel this order. I am sure there is no legal reason for the cancellation. I provided her with the services I promised. 

     

    As a buyer on Fiverr, I've already spent more than $2000 on more than 20 services in total. I wasn't always satisfied with the end results, but I always had the decency to pay for the work and time a seller had put in. As a seller on Fiverr, I really feel scammed.

     

    What are your thoughts on this? Do you have similar experiences as a seller? 

     

    I am definitely not going to provide my services here anymore and will stick to my own contracts and keep working with more respectable clients who don't try to scam me.

    thats very sad

    • Like 7
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