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bp9675

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    SUCCESSFUL Fiverr ID Verification: Here's what you need to know

    in My Fiverr Experience

    Posted

    As i tried with more than one devices, I realize that this option is different by each device. better you can try with another one. last time i have tried with my “Xiaomi Mi 8” device. there was 4 option with Capture and File. I have try with Capture and File too. but, both is not working for me.

    But, the Customer Support team still saying that their relevant team is working on this issue still, they will keep posted to me if when they got solution. on the other hand, i have only 7 days left to verify my ID. I don’t know what will be after this!.

    By the way, you can try with different device now. if you got any solution, then don’t forget to let me know, please. best of luck.

    Alex

    Yeah I tried tapping the camera button to upload a file but it won’t let me. It goes straight to Camera again. I have an iPhone 11. It doesn’t even take the photo to activate the “next” button. I contacted CS, as I am not sure what else to do either

    • Like 23

    SUCCESSFUL Fiverr ID Verification: Here's what you need to know

    in My Fiverr Experience

    Posted

    Hi there, you can try to use gallery photo by clicking on the document option under the camera when you going to upload photo. I don’t know it will work for you or not. it’s not workable for me. I don’t know what to do!!

    It makes me depressed really!. 😔

    I don’t even see a spot. When I hit the camera button I don’t get to upload anything ! Also the next button doesn’t function. image|231x500

    32FDCB58-39E7-4D82-BB80-BF06C6CACF44.thumb.jpeg.b9f6d7c05474b1ef2af1cdcf6921ad53.jpeg

    • Like 23
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