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Posts posted by anaritaaleluia
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Thank you for your reply!
I will contact them again. No, I remembered that I delivered the work (in an attachment) about eight hours before the countdown to deadline ended.
The only promotion I have of my gig is on Fiverr's platform itself and I didn't purchase anything else. The text in the description of that order was very straightforward as well (something like : translation of x words and proofread the content)
CS say that they aren't allowed to disclose the purchase guidelines with me
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Hello everyone,
I'm writing this because I received a warning saying that I abused the tools to boost my rating. After contacting the support they told me which order caused this and the only thing they could tell me was that I didn't follow their purchase guidelines.
The thing is, I created a custom offer like I always do (I entered the price, the description and the deadline) and I also received the usual notifications saying that the order was confirmed and I could start working on it. Then I delivered the final work using the normal feature to deliver work. I received the notification that the order was automatically completed after a few days. The buyer didn't leave a review and I didn't ask for one.
When I received the warning that this order had been flagged I went to my inbox and noticed that the buyer can no longer be contacted.
I should also mentioned that I never tried to contact the buyer outside the platform nor did the buyer.
Does anyone have any idea for what I might have done wrong?
I appreaciate your time reading this and your reply even more.
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I need help understanding why I received a warning
in Starter Questions
Posted
Hi,
I always make sure that I never do things like that. In the meantime CS informed me that they aren't authorized to give me more insight.