[It finally happened: I officially dropped from level 2 to level 0]

On 3/25/2024 at 8:10 PM, nunulka said:

I am from level 2 to level 1 and my rating is 5. While I see many have just 4,7 rating, less sales and they are top rated

Seems like fiverr has decided to destroy itself along with us. Cheers

[Need tips on how to improve my Success Score]

On 3/25/2024 at 4:42 PM, creativinn said:

Hello,

I have a very similar issue.

I was level 2 in the older system with all the indicators in green. With the new system, my success score is stuck to 4 and I'm now level 0.

I tried to redesign my gigs, I got 5 stars orders, I recontacted older clients... and nothing works. I'm stuck at success score 4 and  level 0.

I contacted the support but they don't to try to help, they just send the link to the FAWQ...

hat can I do, knowing that I'm going to loose the benefits of lvl 2 (number of gigs, promoted gigs...).

Yeah, doesn’t seem like they want to help or even deal with this issue at all.

Very confusing business model over at fiverr, banning the best rated sellers with no explanation or reason for that matter.

i kinda hope they will deal with this, but by their reaction so far, we might be better off finding a new platform to give our money to…

[Need tips on how to improve my Success Score]

I’ve been noticing a lot of people with this same problem, sellers dropping from lvl2 to lvl0 with no real explanation. Saying the secret reviews have something to do with it when my average rating is 5.0 is beyond shady. 

[Need tips on how to improve my Success Score]

2 minutes ago, jellybeanhusky said:

Are you a level 2 seller before?

I was a level 2 seller before the new leveling system, now my success score is 4 and i have dropped to level 0 for no apparent reason. (I have 700+ completed orders and a 5.0 average rating).

Support is not trying to help or explain this crazy situation, instead they just copy paste paragraphs from FAQ and ignore any questions i ask.

what are we to do now?

[It finally happened: I officially dropped from level 2 to level 0]

Happened to me as well.

I have 700+ completed orders with a 5.0 average rating and no negative ones.

Some 2-3 years ago i fulfilled all the requirements to qualify as a top seller but never got promoted. 
So when the new leveling system came i dropped from level 2 to level 0 with no real explanation.

Support only did a copy-paste of the text i’ve already seen in FAQ, when i insisted on speaking to an actual person, they said they forwarded it to the team responsible for that (whatever that means) and never replied again.

It is really sad that after many years on the platform fiverr decides to limit our work as if they are not earning money from it, and not even trying to help or explain the situation.