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limetones

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Posts posted by limetones

  1. I am having the same issue. The order was placed 2 days ago. I got a notification about the order and i could see that there are attached files from my android device, i saw only one file out of three and then i opened the order page on my computer to get the other two, nothing is there!. As per buyer’s message they did sent the files. I asked the buyer to resend the files, the buyer is not active.

    I asked the customer support, i also told them the deadline is 2 days. They said there were no files attached, also sent me a screenshot explaining that the buyer left nothing.

    cs1.png.bf93a3f39563f02f970f369910715275.png

    But when i sent the android screenshot where the attach file is clearly seen, they admitted that the buyer did attached the files.

    CS.png.9fad4cde52e994642c851fccb707c261.png

    They said they’ve moved the ticket to their tech team and till now after about 24 hours, nothing from the technical team nor from CS.

    I just sent a dispute request to the buyer.

    • Like 2
  2. Buyer is literally asking to cancel order when all the work has been completed. I have completed all of the requests before completing he was saying you are going really good and i’ll work with you further, blaw blaw blaw, now when i have completed and he is saying no i am not satisfied, or you haven’t completed i have explained everything that what is do able what is not. But now he is not accepting the order as complete from his end, nor cancelling, and asking me to cancel. as all of the work has been completed. Now i don’t know what should i do, i have spent three days, configure everything as she asked.

    Any suggestions for me?

    I already have sent message and the screenshots to Fiverr support complaining.

    before completing he was saying you are going really good and i’ll work with you further

    Take screenshots of that part and involve the CS team. List the buyer requirements and what you did, prove it that you have completed their requirements. This is all you can do.

    But i don’t know how much the CS team would like to help, i had a same issue, i involved the CS team, i was told to do a mutual agreement, which literally lead to a cancelled order.

    • Like 1
  3. Really feeling sorry for you. But it’s fiverr’s loss…not yours. Fiverr has lost one loyal seller who worked his ass off to keep the buyers happy…I don’t understand why fiverr has to interfere when the seller and buyer has no problem.

    I have one query. Does extending time request affects your gig rankings in any way ?

    Does extending time request affects your gig rankings in any way ?

    No, it doesn’t unless you are already late.

  4. There is no one answer to this, you really just have to learn as much as you can about personal marketing or hire marketing experts to help you. Fiverr search changes all the time and there is no way to know how or if it will work for you. Results vary, so I recommend marketing and using multiple avenues for income streams.

    You can now check on the status and search availability of any of your gigs by going to the following URL. Note that Fiverr does not guarantee that your gigs will stay in active status and they do not guarantee that you will appear in search in a specific place or at all. Fiverr search is a “perk” only. Check your gig status HERE.

    @fonthaunt thank you for the link.

    • Like 1
  5. You have just joined this month as per your profile. Getting the first order is not that easy. Do search for trips and tricks, check the buyer requests section, send requests and also you will find a lot of help post here, read and try to follow them and have patience. Success doesn’t come overnight. Good luck!

    • Like 1
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