[What is the use of promoted gigs?]

On 7/18/2023 at 12:52 PM, smartdezigns said:

You are looking at 1 cancelled order but I can see that why are not you able to get it?

Reason is that you have not recovered from those reviews (1*, 2* and 4.7*) yet and still your gigs are under-effect. Those reviews have clearly stated that you have not performed the task very well according to their requirements. Also, those buyers have given you negative private reviews too that resulted in lower Buyer Satisfaction Rates (BSR). So you need to focus more on improving your services. 

True that there are some bad reviews by some people who doesn't know or understand what they ordered or simply leave a negative review even if the delivery is good. All others are 5 stars and that is the real feedback for my services. My point is, even if someone leave a bad review, if the seller's exposure is taken down by this platform, how can we recover from those bad reviews as we cannot provide the service? If there is a feature to promote the gig, then it should promote the gig, not put the gig Advertisement in the last page and deduct money when someone clicks it if they ever visit the last pages where gigs are shown.

[What is the use of promoted gigs?]

Nope I'm level 2

[What is the use of promoted gigs?]

Does anyone know the use of the feature called "Promoted gigs"? What is the use of it if you cannot use it to drive sales to your gig that has been down without any impressions for more than 6 months, just because of 1 cancelled order? And the Fiverr support is the most supportive thing when it comes to Promoted gigs! Ask in any way you like, but the only response is a template mail ready made for questions about this feature.