[New feature - Get matched with buyers]

My experiences in this feature is not get because I think so, the berif AI needs improvement because i am a level one seller and i have completed 300+ project and i didn't received any single berif match yet. 

[Fiverr seller plus]

I just the notification yesterday and i have only one option of joining the seller plus standrad program which cost 19$/month so, my question is that am i not able to contact dedicated success manager?