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bilalhaider23

Seller Plus Member
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Posts posted by bilalhaider23

  1. 6 hours ago, williambryan392 said:

    OK so I have some clarity....

    The reason it reads 10th September is because the 2nd order was not started until the 10th August, so future monthly orders now start on the 10th.

    As for why it hasn't started, CS didn't say explicitly, but they did say 'it is important that the buyer is able to be charged for their subscription order' so I'm thinking they couldn't charge the buyer.

     

    I was having the same issue and I contacted support about this. Their reply is 

     

    When it comes to subscription the order gets automatically created on the same date of every month. The buyer is made aware about how the subscriptions work when they purchase and that the orders are automatically created, and I believe that they should also get a heads up before the order is created. 
     
    If the buyer has some questions or concerns about their subscription, they can contact us about it. 

     

    As the order is not started and requirements are not submitted so it will have any effect on gig and ranking  and order completion rate but number of cancellation count will be increase

    • Like 4
  2. Hi, 

     

    There will be changes and shift in logo design field but in the end  there will always and will be need for graphic designer , as AI cannot do a research based on little client requirement, they can never brainstorm unless they Mordok or Brainiac.

    May be AI will evolve more into  some illustration style but I have get any great or plausible logo from AI images tools like dali 2.0 etc

    • Like 8
    • Up 2
  3. 3 hours ago, artholistic said:

    I found a temporary solution to this, just start typing from the second line by pressing return and you will see the words. Only dark mode is effected, and it's working well on light mode. 

    It is happening in both light and dark mode but  it work after you press enter and move to second line whole text will be visible

    • Like 3
  4. 2 hours ago, menuralakvitha said:

    Logo transparency    -  PNG image
    Vector file                 -  EPS format
    Printable file             -  PDF format
    Source file                -  Ai format

    * Would it be better to send a logo order to a buyer from these file formats?

    Thank You.

    It depends, but I would suggest to include png and pdf in each package of your and then you can charge for source file and vector file (Many client dont know how to open them and dont have right software and will become frustrated sometime and can give lower rating and they were not able to open vector file.)depending on the gig package and client requirement ,

    • Like 9
  5. 7 hours ago, rabia_sabir said:

    I totally agree with you, but fiverr stopped my gig poromotion as well after that. Is it because competition is soooooo big? Or the client who cancelled the order may have reported something privately to Fiverr?

    Because apparently nothing seems wrong at all. 

    If you have seller plus subscription you can contact you SSM , he/she may guide you better in this regard as  when my impression was down, I asked My SSM to look into gig analytics which are only available to them , they will tell you that you blah blah metric is effected so you must do these things to get that metric up .

     

    4 hours ago, rabia_sabir said:

    I think we're thinking totally differently, sometime there are some scammy clients who threaten to give you 1 star with a detailed bad feedback, so I usually return them the money as well as they work which they already got in advance. I never preferred to have a bad looking feedback on my profile. I think you're right about this, having a 1 start maybe better than cancellation

    The problem here is that some client are too much to handle with even after 1 star they will  try to get free work in inbox by blackmailing etc 

    • Like 11
  6. Hi,

    It happens to almost every seller, my suggestion is to use Promoted gig feature  to get impression and click so your gig impression dont go to less than 500 etc. 

    There are nothing we can do about cancellation as it effect will go away after 60 days but 60 days is a long period to effect gig in competition.

    Thanks

    • Like 10
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