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Posts posted by adripoggetti
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I don’t think it should be compulsory before they can download, but I do think the private feedback shoudn’t weight on the algorithm as much as it does now. Public reviews, tips, and even cancellations should be more important in evaluating a seller's performance.
Lately, I've been facing problems with my gig impressions because of private feedback according to my success manager, even though everything else is fine. It's frustrating that a few unhappy clients have more weight than over 20 satisfied customers. And i think that's because happy customers won't come back to answer more questions.
I completely agree with what @bethanyvo said, "Generally, a happy buyer does not bother with any emails requesting feedback that they aren’t required to be bothered with- and an unhappy buyer will want to shout from the rooftops- so the current feedback that is being collected is not an accurate representation of the sellers overall buyer satisfaction rate."
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Hello! Nice to meet you all 🙂
I'm Adri from Brazil, currently based in Spain, Barcelona. I'm a Graphic and digital designer, I have been working on Fiverr since 2016, full time freelancer for about 5 years now.
Love this new group and looking forward to our discussions!
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Thank you for the invite!
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I don’t mind fiverr keeping 20% of tips, but i think it should count on the algorithm, like placing the gig higher on search results if you earn a lot of tips. (or maybe it already does?) 🤔
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7 minutes ago, Yoav.M said:
What was the name of the webinar?
I don't know the exact name of the webinar, but it was about Auto response.
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On 4/10/2023 at 9:43 PM, willstauff said:
Saw the Fiverr webinar on Auto Response
Hello! Do you know if i can still watch this webinar somewhere?
Or if you could please share the script?
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Testing improvements to the rating & review system
in News From the Product Team
Posted
Same here! Client wrote a huge review saying that everything was great and that they will come back for more work..... 4.0 stars.