[Does Mutual Cancellation effect Orders Completed Rate?]

On 7/25/2022 at 1:02 AM, all_asmoule said:

yes..per order 15 %

 

On 7/25/2022 at 5:01 AM, dsilva said:

Yes, Mutual Cancellation affects the Orders Completed Rate by approximately 10% of each order

This is wrong. That percentage is calculated based on the number of orders you have cancelled and completed. There's no specific percentage.

[Seller online availability from app]

On 7/21/2022 at 7:43 AM, yondec_studios said:

Thank you Dinesh. I will try it.

welcome 🙂

[Completed 600 Orders and Net Income $57,000]

Congratulations....!!!

[Accidentally two orders from the same buyer]

At first try to negotiate with the client by offering another service or extra feature for the second order (It'll work if she is a repeat/loyal customer). But if she don't like it, contact customer support and explain the incident clearly. They'll help to cancel the order without affecting your statistics. But it'll not work if the customer have actually placed two orders.

[Completed 600 Orders and Net Income $57,000]

Thank you very much for sharing. It's a motivation. 

[I have Completed my 6th order.]

Congratulations and keep it up...!!!

[Does revisions affect my delivery time rating?]

No matter it is affected or not, better to finish the revisions as soon as possible. Because client's satisfaction is the most important thing. 100% satisfied clients will leave you 5 star reviews(private and public). It'll help you gig to get higher ranks. 

[increase rank]

1) Select good keywords ( Relevant , Less competitive , Having a huge traffic ) that are related to the gig by a research. Do the SEO optimization on those keywords. (If you don't have a proper knowledge on SEO optimization, please watch youtube videos or read articles about it first.)

2) Communicate with the clients in a professional and friendly way. "Communication is the key to success ". This will help you to get good reviews (Public and private) that will help to get a higher rank.

3) Be dedicated to offer a quality service within a fair time period. 

[Seller online availability from app]

10 minutes ago, yondec_studios said:

I want to know Can I be online from the Fiverr app? 

If buyers turn on the online filter, Will we be shown to them?

Yes. You can check this by yourself too. Go to Buying on fiverr and try to find your gig page. ( If your gig is not ranked yet and difficult to find from the buying view, try to add filers with seller level, seller country, gig keywords and etc. ) Once you locate one of your gigs in Buying view, first open the Fiverr app on mobile and refresh the webpage at the same time on web. You'll see you are online. And then close the Fiverr app and refresh the web again. You'll see you are offlne.

[Portfolios image that is displayed on the gig review is not the one I selected at order page]

On 6/19/2022 at 11:55 AM, mbamunna said:

Never noticed this but maybe you attached multiple images and the image showing there is one of them.

As far I know client have option to allow the attached image to show as Gallery or not.

Yes always I attach multiple images. But I make sure to select relevant image before hit the deliver button. So far I have noticed this 2 times with the new order page.

[Portfolios image that is displayed on the gig review is not the one I selected at order page]

Have anyone noticed some scenarios that the portfolio image which is displayed on the gig review is not the one we selected from the order delivery popup window ? (I am pretty much sure I selected correct image from the navigation arrows. But it shows another image on the gig reviews.)

[Allow Fiverr Username Change]

It's a good suggestion but there should be some limitations like only 1 - 2 times for all time. And also a user name change history should be visible to the past customers. Or they should be notified by a special notification.

[Adding Top Client Details]

I've just got a notification says that add my Top Clients to the seller profile. I've worked with many companies outside from Fiverr. If I add those client's profiles and website links, do I need to have a proof that I worked with them or there should be a permission document signed by them ?  How fiverr validates these information ? Will it be a problem in any case that I don't have documents?