Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

After putting a lot of my time learning, researching, reading and testing Success Score it's clear it has some major flaws. 

I have my own ways to test and determine it, and I can guarantee you without any percentage of doubt that Fiverr's AI that determines Success Score is both poorly designed and poorly programmed. Unless Fiverr has shady intentions to let a bunch of their sellers and buyers go and find other platforms, it HAS TO change with urgency. 

It's clear that the way Success Score is working today is doing significant harm not only to sellers but to buyers as well. Suddenly loyal buyers are seeing their trusted sellers levels decreasing, and the majority of buyers don't have enough information about Success Score, so they probably assume something is wrong. Basicly it's bad for veteran sellers, it's bad for new sellers, it's bad for veteran buyers, and it's bad for new buyers. 

We don't need and we don't want AI to determine our Success Score. I suggest Fiverr let this metric go or revamp it to remove AI somehow. And as a loyal seller of this platform I also suggest doing it FAST, because harm is being done to buyers, sellers and Fiverr itself everyday. 

So Fiverr, this new metric is being criticized by a decent amount of users for a relatively long time, we demand an answer by your side.
 What are you going to do about it? 

Success Score has to go or be revamped

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.