Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

I have only had two orders in 206 orders rate me below a 5, and both were 4.7s (oddly)... so why am I being told that my success score is an 8?! 

The gigs that I've spent YEARS getting to the optimal SEO and package pricing perfected on are getting lower numbers than brand new gigs that I've done one or two orders with?! 

I have a "Negative impact" on my communication even though my average response time has never in three years been below a few hours?!
 
I feel like I've been slapped in the face. 

 I defend Fiverr every time my peers give me a hassle, but it's getting harder and harder to understand why I'm here.
 Up-charging the program to get the money that I earned "early" with the Seller Plus program, even though I pay you 20% of everything I make? 

 
I feel so dejected and slightly threatened with loosing my level status.
 HOW CAN I DO BETTER WHEN YOU DON'T TELL ME WHAT I'VE DONE WRONG?
 
I read that repeat customers is now a bad thing? even though you've pushed me to hook clients in for years?
 
if i wasn't in niche markets of my gigs, I feel like my orders would be down. I couldn't imagine being a visual artist or something else.
 
I don't want to have to take my services elsewhere... I like it here... well... liked it... 

PLEASE reconsider this new leveling system and simplify things.
 I feel like there is about to be a mass exodus, and that doesn't make money for you. 

I have 150+ fiver stars &my level "scores" need improvement?? (Official Complaint)

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.