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My most ordered gig got 12 total orders. 

9 of them (marked as blue in the capture) of a couple of clients that have repeated several times the order.

3 of them (in red) that were one time clients. 2/3 gave a 5 star review. 1 of the 3 red orders didn't left review, and didn't give me to me any feedback about the delivery, even though I was willing to make adjustments and correction for free, if needed.

 The client marked with a black arrow is a client who didn't send me all the documentation to complete the order by the end of the delivery date. In that case I proposed a delivery extension but he refused (I don't know why, he had only one order apart of mine on Fiverr, so I guess it's because he didn't understand how the platform works). In any case, I'm keep working with that client: he sent me the rest of documentation to complete the order and I'm working on it, and still talking with him. 

So, the evaluation for this gig on the success score is: 

- strong negative impact at the voice of client satisfaction ( 9/12 orders made by the same 2 clients!! 2/3 remains with 5 star review!) 

- negative impact at the voice of communication (once again 9/12 orders made by the same clients, but Success score decided I can't be able to communicate with my buyers) 

Let's suppose that the client which didn't leave a review put a very negative anonymous review (I don't even know why he should do that, as I offered to help in case of any problem), there would be 1/12 negative review for this gig. Because, to be honest, I would find very weird that the other client I worked with several times put a bad anonymous review. 

So, from this supposition the Success Score calculate this gig as strong negative impact. And I can't even know how this happened or why, among few and trustworthy clients I would receive a bad anonymous review. 

This is basically a simple explanation of this new no sense metrics that Fiverr introduced. No protection for freelancers, no transparency, no fair. Putting our success on this platform in the hand of unpredictable client that maybe can't even be aware of the effort and time needed to complete a job. 

Could anyone explain that? (Of course I don't want an explanation. I am just very disappointed). 

Let's show how Success Score works (image demonstration of this no sense metric)

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