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I worry that the value for money question will result only in a “race to the bottom” on pricing. 

Here’s a possible, scenario (and I hope I’m wrong on this). 

Decent sellers (who charge appropriately) will start getting bad ratings because, when prompted with a question on value for money, many buyers (even after agreeing to a price and being very happy with the result) will simply think, “well, it could have been cheaper”. This is a natural thought that most rational people will have. Of course it 

 be cheaper. However, that doesn’t mean it 

So decent sellers will start to lose business as their ratings steadily fall, so then they’ll be forced to lower their prices. 

Then what? They’ll get more orders, at a lower rate and deliver work worth much more than they’re charging. However, many buyers, when asked about the value for money will still think, “well, it could have been cheaper”, because of course it could! 

Now the cycle repeats and everyone’s prices are forced lower and lower. 

It used to be that decent services cost more, but now decent sellers will have to undercharge or take a hit on orders as their ratings drop. This could be even more pronounced for Pro and Top Rated Sellers, seeing as buyer expectations will be even higher for them (understandably). 

I do think there are times that one can get a perfect score for value for money. Getting tipped is a good indicator that a buyer thinks the service was worth more than they paid. However, this might indicate that the seller should be raising their prices, putting them at more risk of getting poorer scores for “value for money”. 

I hope I’m wrong on this but I think it’s a reasonable concern. I just hope in two years time we’re not going to be in a place where everyone charges $5 for everything and has a 3.5 star average. 

I think the quality of the delivery and the cost of delivery are very important measures, but they should not be measured in one rating. These should be two separate questions as they are both variables in their own right. 

Value for Money is a race to the bottom

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