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…or better yet, remove the option entirely! 

The process by which a buyer can, without request or conversation, extend their review time on a delivery should be either completely redesigned or removed. 

Sellers commit to a delivery deadline. Buyers should commit to a reasonable amount of time to review the work. 

I understand that some complex work and complex team structures and/or approval chains require more time. 

However, I can think of many ways to achieve this goal without taking all agency away from the seller. 

One option would be that extensions must be agreed upon with the seller, in the same way that sellers must request an extension for the delivery deadline. 

Another option is to have the delivery review time as an editable duration by the seller in their gig offerings and custom offers. That way, a seller and buyer can agree upon a longer review period before commencing the order and there are no surprises for the seller waiting to be paid for their work. There should still be a minimum review period to avoid abuse I think 3 days is a good minimum amount 

There are probably many other ways to achieve this result but the current process is not good. 

Redesign delivery review extensions…

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