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Support & Troubleshooting

Hello Everyone,

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 I am writing this because I am facing issues with CS for last 3 months, They don't read case properly & they don't focus on details So i need to ask them again to read ticket properly and respond accordingly, I did it multiple times and it's really frustrating and time-consuming.

 How they are gonna resolve my issue if they can not read and focus on details properly, sometimes I feel like I am getting responses from inexperienced or interns, Not only this but I feel like CS or Fiverr are biased toward my Pakistani Freelancers Community. 

I acknowledge that there might be low-quality or dishonest sellers from Pakistan, Bangladesh, and Nigeria, as I have personally witnessed and experienced such instances. However, it is unfair to punish or disregard the entire community based on the actions of a few.

 Most importantly I hate copy-pasted responses, So maybe Fiverr should 

Limit seller support ticket responses to 200 characters in some cases, sending copy-pasted & meaningless responses isn't good - I hate it personally.

 Share your thoughts on and your recent experience, btw i do not know where to complain against CS team. I am attaching 2 screenshots, I send details to resolve denied gig issue and see what response I get from Cs, Meanwhile I send same details to bard and asked "What he need?" it replied accurately, Both screenshots are attached.

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