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I was Top Rated status, until two days ago when I got a notification that I hadn't updated my tax information (nothing had changed). I'm a professional editor who has worked on Fiverr since 2014 and I have over 600 5-star reviews (my rating is 4.9). My success score was 9, down from 10 because I recently got a 4-star review from a client whose book needed a lot of work. 

I provided the information immediately upon receiving the notification, but Fiverr has apparently punished me by demoting me to level 1 and they have also zeroed out my success score, which was 9 before this happened. 

I have done over 800 orders on this platform, most of which garnered 5-star reviews and they literally obliterated my profile overnight. Customer support will not respond to me. I work on another platform as well and so clearly I have no choice but to pick up and move on as Fiverr has destroyed my business here. 

Luckily, I'm a professional and I do have other income, but what if I didn't? I can't help but think that if I had relied on Fiverr as an income, what would this have done to me and my life? My mind is just boggled at randomly treating long-term, successful freelancers this way. An unbelievable lack of professionalism. 

From Top Rated to Level One Slipping Overnight, Despite 5-Star Review and Tip!

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