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I need some advice and assistance with an issue I've been facing regarding my success score. A few months ago, I deleted one of my Gigs based on advice from Fiverr customer support, which assured me that this would remove the Gig’s score from my overall success score calculation. I was told that once the Gig was deleted, it would no longer negatively impact my performance. 

However, despite following this advice, my success score recently dropped to 4.0, and it seems like the deleted Gig is still affecting it. I reached out to Fiverr support again, and the response I got this time is completely different from what I was told earlier. 

Here’s what I was originally told (see screenshot below), where it was confirmed that deleting a Gig would remove its score. But now I'm being told it’s still affecting my account. I’ve only completed two orders and received 5-star ratings, so this drop doesn’t make sense to me. 

Conflicting Support Advice and Success Score Issue – Need Help!

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