Get to know fellow freelancers from around the world, share your stories, and connect beyond work

Freelancer Lounge

I had a client from Australia asking me to buy a pair of shoes and ship them to Australia. It took me a while to get a hold on the shoes, and when I finally did and paid for the shipping (150$ for the shoes and shipping), the buyer reports me. So now I have a negative balance of 250 dollars, a pair of shoes ready to be shipped which I have no use for and postage was expensive. I have communicated with the buyer the whole time explaining why it took longer than expected, and when I send her the tracking code she says that because I didn't answer for a few days she thought I was scamming her. 

So now I have lost 500 dollars almost in total and have a negative balance in Fiverr. Any tips to what I can do? I have the shoes and I have paid for the shipment to Australia. I am just sad that I was trying to help this person, and in return I am punished... 

Lost 250 dollars for an order I have completed

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.