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Wrote the first 5,000 words of a book for a client. Turned it in July 30th. This was after a month of communicating with him. 

Five hours later he requests the job be cancelled. The reason he gives is that he didn't understand how long 5,000 words is, and that he can't afford to pay me for the whole book, so he wants a refund to hire someone less expensive. 

After denying the cancellation request twice, I reached out to Customer Support and explained the situation. You'd think they'd see the total BS on the client side, but instead I get the "you have to work with the client and get them to accept delivery" mumbo-jumbo. 

How do you work with a client who just wants their money back because they want to hire someone cheaper? Why is Fiverr so anti-freelancer in these circumstances when the truth is right there in black and white? 

A real head scratcher (Customer Dispute)

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