Get to know fellow freelancers from around the world, share your stories, and connect beyond work

Freelancer Lounge

Yesterday, I received a message from a client who wanted a banner and provided his requirements. I informed him that it would be a complex banner, for which 

I would charge $20 and need two days to complete. However, the client placed a $10 order with a one-day delivery time.

 To maintain my good rating, I started working on the banner. 

I designed a custom banner that took significant effort, but the client did not approve it and requested a refund. I tried to resolve the issue by designing a second banner according to all the client's requirements. 

Despite this, the client was still unhappy and insisted on canceling the order. 

Cancellations negatively impact my account, and if I do not cancel the order, the client will leave a negative review. Why does this keep happening? As sellers on Fiverr, we often face unfair decisions from clients. What should I do in this situation? 

Why is it that sellers always seem to face unfairness?

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.