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I want to share my story and some concerns I have. My name is Muhammad Iqbal, and I started using Fiverr in 2016 after finishing a course in graphic design. At first, I didn't get any orders, so I decided to improve my skills by taking more courses online and offline. Since I also studied software engineering, I really liked working in the UI/UX category. 

I got an internship with a company called The Nerd Camp, and after a few months, I got a job with a company called SMSAMI, where I worked for almost two years as UI UX Designer and where I got the title, "The Father of UI UX Design". Then, in December 2018, I decided to give Fiverr another try. Surprisingly, I started getting lots of orders, and within two months, I reached Level 1 and Level 2 status as a seller. 

I have achieved the top-rated status since 2021, and unexpectedly, Fiverr elevated my account to Level Two in June 2023 without any specific reason. 

I've always worked hard to make sure every order is perfect, and I've never received any negative feedback. With a 5-star rating, I've earned over $200,000 on Fiverr. This money has helped me support my family, buy a house, and even start my own team called Welldux, which focuses on UI/UX design. My goal is for Welldux to become a top UI/UX agency by the end of the year. 

I've always been loyal to Fiverr, and I've even convinced some of my offline clients to start using it. But about a year ago, my account started having problems. I tried everything to fix it, including upgrading to a Seller Plus account and getting help from a Success Manager, but nothing worked. 

Then, on April 18th, I got a shocking email saying that my account was disabled, some of my orders were canceled, and a meeting with a client was called off. 

Is my eight-year career on Fiverr going to be ruined because of this? 

If there's any proof that I broke the rules, could you please show me? 

What should I do about the team I've built? Should I let them go? 

What about my regular clients who bring in $4,000 to $8,000 each month? Should I stop working with them on Fiverr? 

I'm waiting for your response and hoping for a solution to this problem 

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